We are a managed service provider. We are basically working in a data center environment, managing the data of our customers. The number of our clients is around 100 today.
CEO at Momit Srl
You can cut and tailor the pricing model to meet your needs, independent of disk size
Pros and Cons
- "Zadara Storage Cloud having 24/7 management saves me support and engineering costs because the storage and computing are managed by a third-party. We are able to focus more attention on the customer, which is truly our core business. Even at 1:00 AM or 2:00 AM at night, someone will answer, which is important."
- "With Zadara Storage Cloud, you simplify the management, which is absolutely true."
- "There are still some storage features that they lack. For example, other vendors implemented the auto-tiering feature a long time ago, while Zadara Storage Cloud is just coming out with this feature today. So, they are a little bit late compared to the market."
What is our primary use case?
How has it helped my organization?
We use iSCSI and Object multi-protocols. These simplify our operations a lot because otherwise we would need a lot of different products or interconnections. With Zadara Storage Cloud, all of this is just one type of connection. It works only with Ethernet, which means no Fibre Channel nor other protocols, like InfiniBand. It is just Ethernet, which is easy and simple. You can just use the protocols that you need. Today, this means we are not using NFS. But, never say never. Probably tomorrow or one day, if someone would just ask us to implement something mounted via NFS, we are ready to go. This is good because we don't need to buy another hardware or additional features. The best part is the fact that the cost covers everything, so you don't have to activate features by license, e.g., we don't need to pay more to activate NFS, CIFS, or iSCSI because we are not using them today. We still have them. So, we are free to use them whenever we want, which is good.
All our customers report the same story when we ask for a case study. With Zadara Storage Cloud, you simplify the management, which is absolutely true.
Zadara Storage Cloud's agility is the most important part because all customers want agility today. Everyone wants quick answers, support, and features as well as the ability to provide storage with just some clicks or a simple request.
Zadara Storage Cloud is elastic in all directions. We create a lot of events (marketing events, technical events, and public speaking) with VMware. They have always been available to sponsor, participate, or just integrate their experience. Even with features, we requested some specific features for the Italian market, then they just put them into the roadmap, which was great.
What is most valuable?
The object storage feature is wonderful. With traditional storage, you have a cost per gigabyte that is extremely high or related to the number of disks. With Zadara Storage Cloud, you have a cost per gigabyte that you can cut and tailor to your needs independent from the number or size of the disks.
We have a lot of tenants, so there is a lot of core and memory under pressure in this service. The good thing is that every single tenant is isolated and defined into their computer engine. This means that a customer is not able to create a problem for another customer, even if they get attacked, spoofed, or run malware.
It is absolutely important that the solution provides drive options such as SSD, NL-SAS, and SSD cache because we have a lot of customers. As managed service providers, we have all kinds of solutions. We have a customer that only has five servers, which means very few I/O disks. However, we also have a system with a cluster of databases that requires high IOPS, which means SSD, NVMe, and all the latest, fastest technologies.
What needs improvement?
There are still some storage features that they lack. For example, other vendors implemented the auto-tiering feature a long time ago, while Zadara Storage Cloud is just coming out with this feature today. So, they are a little bit late compared to the market.
Buyer's Guide
Zadara
August 2026
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For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
In three years, we have had one issue. This means one incident in three years, which is not so much. With NetApp, the situation was much worse. The one incident was not related to the stability of the system, bugs, or something in the system. It was just because our customer was using the object storage system in the wrong way, overloading the system, and creating a DDoS. They auto attacked themselves. It was something very stupid. However, the support was still great. Even if the problem was not from Zadara Storage Cloud, the support was still available. We worked with people from all around the world just to solve this issue, which was great.
What do I think about the scalability of the solution?
Luckily for us, we usually scale up. We have never scaled down, so I haven't tested their ability to shrink and go down. However, scaling up is extremely easy, just a few clicks. This is very good for the financial part of the company because we don't need to spend money today for what we will need in the next month or year. You just pay for what you are using, and this is something that has definitely helped us. This is why we don't have any other solutions today, only Zadara Storage Cloud.
The increase of performance for us means having an elastic system where we are able to scale up and scale out the storage without buying new disks or requiring to size today what you need over the next five or 10 years. This is something very complicated as a service provider. This is the best part of Zadara Storage Cloud for us.
Speaking just to the storage performance, I don't know if they are better than any other storage array with all-flash and similar features. They perform like others, not better or worse, just differently. It is a different approach.
How are customer service and support?
They have wonderful support because the guys from support will answer us in five minutes. They have great staffing in their support.
Zadara Storage Cloud having 24/7 management saves me support and engineering costs because the storage and computing are managed by a third-party. We are able to focus more attention on the customer, which is truly our core business. Even at 1:00 AM or 2:00 AM at night, someone will answer, which is important. It doesn't matter if they are from the USA or another time zone.
Zadara has an international team with proactive support who will warn us if anything goes wrong, e.g., a connection is missing or lost. This is definitely good.
If you are a potential customer evaluating platforms or solutions, they still provide support. Other vendors usually don't provide it because it is a huge human effort. With Zadara Storage Cloud, this means that the customer still gets the appreciation of support as well as the potential customer will become a customer because they are supported before becoming a customer. This is good because we are not able to provide all the answers since we are not an internal engineer into Zadara solutions. We need someone from the external side providing support. We onboarded a customer from this attitude.
From zero to 10, I would definitely rate Zadara's technical support as 10.
Which solution did I use previously and why did I switch?
This was a completely new implementation. Before Zadara Storage Cloud, everything was based on the NetApp platform. However, NetApp is traditional storage while Zadara Storage Cloud is software-defined storage, which is much better.
They reduced our data center footprint by a lot. Before Zadara Storage Cloud, we wasted a lot of time managing storage with NetApp. This means, at a certain point, we had three engineers dedicated for storage. It was something complicated to manage, taking a huge effort. With Zadara Storage Cloud, all that was reduced to zero, which is very good.
How was the initial setup?
Today, it is definitely a complex environment. However, when we just started, we just got two servers without any switches and a network device. Using a simple scheme to interconnect everything with the colored cables, it was nearly impossible to get it wrong. The setup was extremely simple and easy. The entire process took no more than an hour or two hours.
What about the implementation team?
Just two people were involved in the initial deployment: a technician and solution architect (me). The support form Zadara Storage Cloud checked that everything was running fine in the process.
What was our ROI?
You cut costs. We have taken on a lot of customers who migrated from Azure or AWS to us just to save money, keeping Zadara as the storage.
For ROI, you can compare the cost of Zadara Storage Cloud with the cost of previously setup storage.
What's my experience with pricing, setup cost, and licensing?
If you compare licensing, the full model of Zadara Storage Cloud to NetApp, it works against you. With NetApp, you can save a lot of money, but you don't have any features. Then, with any single feature that you want to use, you need a specific license. This means you are spending more money versus Zadara Storage Cloud, comparatively.
The best advice is regarding prices: You need to be careful. If you just take the street price of Zadara Storage Cloud and look up the price or cost per hour, then you could think that Zadara Storage Cloud is extremely expensive or a solution only for enterprise use. That is not true. You need to compare the entire system. This means that you don't stop looking at just the street price, but you need to consider all the features, requirements, and costs of support as well as the extra cost that other vendors have. Other players just play with hidden, additional costs. Everything is included in Zadara Storage Cloud's licensing cost; what you get is what you pay for.
Which other solutions did I evaluate?
We were looking at solutions to put both our data and the customer's data. We were looking for something that was secure, strong, and with cloud logic. Zadara Storage Cloud was the best option to answer this.
We made an extreme, strict case study with most of the brands, e.g., Infinidat, DataCore, and Pure Storage. We evaluated a lot of solutions. The last solution, but not least, was Zadara Storage Cloud since it was not present in Italy. At the end of the day, we decided for a product that was completely new for the market. When Pure Storage, DataCore, Infinidat, and other brands still had their representatives in Italy, Zadara didn't. So, this was a little bit tricky, but we did it. We chose Zadara for all the features and pluses that they had versus the other solutions.
Zadara Storage Cloud vs DataCore: DataCore has a good feature for auto-scaling, while Zadara Storage Cloud is missing that feature. However, Zadara Storage Cloud has the object storage part, while DataCore completely missed that part. For us, it was more important to have another avenue into the market, object storage, compared to the auto-tiering system. Today, we just size into a SATA disk with flash cache or SSD drives, and we are stuck with the disk. Now, Zadara is coming out with the feature of auto-tiering. Three years ago, they completely missed this feature.
We would still choose Zadara Storage Cloud because they were able to provide object storage. If you take Zadara Storage Cloud against Pure Storage, it is wonderful because of its pay-as-you-grow, pay-per-use model. Pure Storage still would require us to size the entire system for the next two years, which is unacceptable and something that is complex for us.
What other advice do I have?
Zadara Storage Cloud can be used to configure for on-premises, colocation, and cloud. We do not have any on-prem solutions for customers, though we are on-prem in our environment. Now, we just started to explore the replication solution from Zadara to Zadara, using the Zadara on-prem that we have with Zadara based on AWS. This means we can mix in the replication from on-prem to cloud, just to have another layer of security. This is something that we are exploring. We are just at the beginning of this process.
It is not so important to us that Zadara Storage Cloud integrate with all public cloud providers and private clouds. This might be more important for our customers. As a managed provider, we have on-prem on multiple sites, so we have enough setups of Zadara Storage Cloud to cover redundancy and data security. However, for our customers, I can understand that this can be important because it saves costs. For example, AWS with object storage is more expensive than Zadara on AWS. Object storage is 100 percent compatible and you save a lot of money, so why not?
We use Zadara Storage Cloud just for storage. We are not ready yet to use it for compute and networking.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Technical Architect at AVALIS
Secure, complete package, but implementation could improve
Pros and Cons
- "The most valuable feature of Zadara is its ease of use and safety, and overall the solution is a complete package with all the features needed."
- "The initial setup of the solution is complex."
What is our primary use case?
We are using Zadara for disaster recovery.
What is most valuable?
The most valuable feature of Zadara is its ease of use and safety. Overall the solution is a complete package, it has all the features needed.
For how long have I used the solution?
I have been using Zadara for approximately two years.
What do I think about the stability of the solution?
The stability of Zadara is good.
What do I think about the scalability of the solution?
It is very simple to increase the system, it is scalable.
We are using Zadara with Oracle database and there are 2,000 users in the database.
We have end users that are using this solution in my organization.
Which solution did I use previously and why did I switch?
We have used the IBM disaster recovery solution.
How was the initial setup?
The initial setup of the solution is complex.
I had one customer where the setup took approximately one month and another customer with a smaller system took one week.
What about the implementation team?
We have two people that do the deployment and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Zadara is very good and it covers everything. There is no subscription needed.
What other advice do I have?
I rate Zadara a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Zadara
August 2026
Learn what your peers think about Zadara. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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Chief IT Architect at a tech services company with 10,001+ employees
Fast with great technical support but needs to support other operating systems
Pros and Cons
- "The processing is much faster with this product."
- "Zadara is all-flash so it has a very high IOPS."
- "The range of support of VMware could be better. It can support Windows, however, it cannot support other operating systems like IBM AIX. This needs to improve."
- "I wouldn't say that it's very stable. It can recover from outages, however, there's still room for improvement on the stability."
What is our primary use case?
We offer ongoing infrastructure support on behalf of customers. Zadara is a customer of the bank, which I work for. I'm also a vendor of the bank, however, we are taking care of the day-to-day. We maintain the solution in terms of day-to-day operations.
We use it as traditional disk storage, just like a normal SAN. We connect it to our SAN switch, and then from the SAN switch, it is also connected to the servers. We present the Zadara storage to those servers.
What is most valuable?
Zadara is all-flash so it has a very high IOPS. The speed of the box and what you call the IOPS, the IO operations per second, works very well. The processing is much faster with this product.
Technical support has been great.
The scalability is very good.
What needs improvement?
The range of support of VMware could be better. It can support Windows, however, it cannot support other operating systems like IBM AIX. This needs to improve.
We're looking for platforms for implementing object storage. If Zadara can have that, similar to what they have in Amazon, the S3, that would be ideal. If they have APIs, I would like to see that feature be available, similar to the way an S3 or a Ceph object storage protocol. That could be developed or provided on top of the platform.
What do I think about the stability of the solution?
I wouldn't say that it's very stable. It can recover from outages, however, there's still room for improvement on the stability.
What do I think about the scalability of the solution?
The users would be the ones using the applications on the top of the servers. If I were to count, that's maybe more than 10,000 users.
I cannot tell exactly as it's a storage provided to a server and then the servers have applications and the applications have users. The company has more than 10,000 employees. Each of them will use an application that is on a server that is provisioned with the storage of Zadara.
It's very scalable. All we have to do is just add more storage and we're good to go.
We've been increasing usage in the past few years and we are likely to continue to do so.
How are customer service and support?
Technical support is helpful and they know their product. The support on offer is very good. We are quite satisfied.
How was the initial setup?
I was not involved in the deployment, however, I don't recall any problem there. The one who implemented it was a local distributor of Zadara here in the Philippines. They were the ones who did the setup.
We have two people who are assigned to maintenance. Behind them, we have the distributor as well. We are also connected to the main Zadara support, which is in Israel.
What about the implementation team?
We had a local distributor handle the implementation process for us.
Which other solutions did I evaluate?
We didn't evaluate other options before choosing this solution.
What other advice do I have?
I'm not sure which version of the solution we're using currently.
We're like partners, however, we're not a direct partner. We have a common customer.
I'd advise new users to make sure that the operating system where they are going to provision the storage has compatibility and interoperability prior to implementation. You need to know you are at the right firmware level, so you don't have any surprises as far as the compatibility.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 51-200 employees
Offers different tiers of storage, immutable object storage, and snapshot capabilities
Pros and Cons
- "A nice feature is the immutable object storage, which can be used in conjunction with Veeam."
- "Zadara was a key enabler for us to be able to enter the cloud business because if it wasn't for them, it would have taken us a lot longer."
- "Cost-wise, because it's a pay-per-use model, it may ultimately end up costing us more in the long run than something we developed ourselves."
What is our primary use case?
We have several use cases for this product. Zadara provides the hardware and we build our services that are hosted on it.
They are responsible for building out the cloud hardware infrastructure and for us, it's a number of nodes and a number of disks attached to those nodes, with compute to manage everything. It also includes network infrastructure like switches for our data center.
They shipped all of the hardware to us, we installed it, and then we began to provide services with the support of Zadara. They share responsibility in management, providing the monitoring and management and the backend operations.
In some cases, we have just sold pure storage to our partners and customers. In other cases, what we provide is Infrastructure as a Service, which includes compute off of another platform that we have that isn't from Zadara, and the backend storage is with Zadara.
We also provide other services, including Backup as a Service. We provide the service with Veem as the backup solution. The backups are taken from the customer's environment and put onto Zadara storage in our data center.
We also offer disaster recovery as a service, where we provide the compute and the storage for disaster scenarios. A customer can spin up their entire environment on the VMs in our compute, and then their data is backed up and snapshotted into our storage on Zadara.
How has it helped my organization?
Having dedicated cores and memory absolutely provides us with a single-tenant experience. We have use cases in both categories, but we have customers who have a completely dedicated and private environment and it is particularly important for them. For example, if they are dealing with medical or patient data then they have a dedicated core and a dedicated disk, which is essentially their own private cloud.
It is important that we also have the flexibility for some of the lower-end services that we can have multi-tenant storage because not all of our clients require completely dedicated cores and disk space.
It is very important to us that Zadara provides various drive options because we're more of a niche cloud player, and we don't compete with Azure, AWS, or other large providers. We tend to have bespoke solutions, so having the different drive options gives us the flexibility we need to do that.
Zadara has improved our business with the main benefit being that we generate quite a bit of revenue every month from the services that we provide others, and I don't think that would have been possible without this product. What really attracted us to Zadara was the fact that they have the pay as you grow model.
As a new cloud provider, say three years ago, it would have been quite a large investment for us to take on. Not just in the hardware but also in the skills and the knowledge required to set up and operate it. Zadara was a key enabler for us to be able to enter the cloud business because if it wasn't for them, it would have taken us a lot longer. We would have had to invest in more people and as well in more hardware. As it is now, we are generating revenue and it gives us some credibility with our larger customer base.
Although we only use cloud storage services, Zadara is an agile solution that offers compute and networking, as well. This agility means that they are very quick at turning things around, which is key for us because we're able to implement solutions for customers quite quickly. Ultimately, we can start bringing in revenue for sales quite fast, as opposed to some of our traditional business.
If you take fiber, for example, it could take up to three months to realize the value of the sale before it actually starts to build. Whereas with Zadara, it is so agile and so quick and easy to set up that even in a few days, we can turn a sale around into billing. This quick conversion from sale to revenue is also important for the business.
We didn't have a cloud before we had Zadara so, in that regard, it has increased our performance by 100%. In fact, we have been able to redeploy people and budgets to more strategic projects because it helped us to enter the cloud environment and to offer new services to our customers.
What is most valuable?
The most valuable feature is the different tiers of storage, as it allows us to do some nice bespoke things. Depending on what the customer wants to do, we can provide those three different tiers of storage. This is good because we can be competitive with the pricing so that we're not overselling the high-end storage every time.
A nice feature is the immutable object storage, which can be used in conjunction with Veeam. This was something that they brought out more than a year ago and is quite nice, in particular for our customers who are using our Backup as a Service. This is a USP that we have at the moment.
The ability to take almost instant snapshots is very attractive for us because we are able to expand. Currently, we have one cluster in our data center and we're going to build out a second multi-zone environment in another data center. The snapshots are attractive because we've got very high-speed, dark fiber between those two locations. It means that we can do almost real-time replication between Zadara centers, which will allow us to create some really nice solutions for our customers, particularly for disaster recovery.
It is important that Zadara supports multiple protocols, although, for some of our customers, it's completely over their heads. From the cloud engineers' perspective, it is very important because they are able to architect the solutions in the way that they wish. I wouldn't necessarily say that it is a key USP when we go to customers, however.
It is an advantage that this product integrates with all of the public cloud providers and private clouds, although it isn't the highest thing on our priority list.
What needs improvement?
It was a pity that Zadara didn't offer compute services three years ago because we had to invest in a completely different platform. It would have been nice to have the whole service from Zadara. While they have launched their offering now, it was just a bit too late because we had already made the investment.
For how long have I used the solution?
I have been using Zadara Storage Cloud for approximately three years.
What do I think about the stability of the solution?
Stability-wise, it's very solid and we've had no issues.
What do I think about the scalability of the solution?
We have dozens of customers and I cannot easily estimate the scale of their usage. With respect to our organization, there are many people who use Zadara, and the roles are varied.
Starting from the front end, we have the salespeople that are out there trying to sell our cloud services, and supporting them are the solution architects. The solution architects will be deeper into the technology and they help to design solutions. For example, they scope out opportunities and gather requirements. Often, they interact with Zadara to ask questions and for help to design certain bespoke solutions.
Then, working backward, there are the senior cloud engineers and they would typically get deeper involved in the design of the customer's environment. They would also then do any of the complex builds.
There is also a team of what we call tier-two Net Apps. These are engineers that set up the customer's environment, in particular for the more standard configurations.
Finally, there is the NOC, who monitors the platform and takes any calls from customers if there were ever any issues.
How are customer service and technical support?
Anytime we have any questions or we need support, they always have very senior people that are there and willing to help us.
The fact that the cloud services come with 24/7 management is something that's critical for us. For example, the team at Zadara has highlighted issues to us before we've noticed them or highlighted potential issues before they become issues. This gives us that confidence to backend our SLA to our customers on the service that we're getting from Zadara.
Having this level of support and their expertise has made it easier for our NOC, as well. While we have senior cloud engineers, we didn't need to train all of the lower-level engineers and then the NOC team to be experts in this product. If there's ever an issue with us, we have that support of Zadara in the background.
Which solution did I use previously and why did I switch?
We did not have another similar solution before Zadara.
How was the initial setup?
I was not with the company when it was deployed, but through feedback from the people who were, my understanding is that the initial setup was very straightforward.
The deployment process took only a few days.
What about the implementation team?
Zadara worked with the team during the initial setup, and I can see it now as we're about to deploy another zone. They helped the team to define what it is that they actually need and really bring a lot of knowledge to us, helping to design the solution.
Zadara takes a lot of things into consideration, like the networking that's available, issues like latency, and what kind of environment it is going into. Then, they put together the design themselves, and then they sent over all the equipment to our data center. From there, they walked through everything with the engineers, including the physical setup, and they would have done all the testing and everything to make sure that it was all working sufficiently and before it was brought live.
What was our ROI?
Although it is difficult for me to estimate ROI, I can say that it's a pay as you grow model, so we haven't had to make a large investment in storage-related hardware. It means that anything that we have and anything that we paid Zadara for, we're making revenue from a customer.
To be clear, we will only implement storage for a customer once we have them. In this regard, given that we have had to invest very little, the return has been very large.
I can't say it saved us money because we didn't have this service before Zadara, but if we had to invest ourselves then it would have cost us a lot of money. Assuming that we would have broken even on the hardware by this point, three years later, when you consider the support and other factors, it would probably take a lot longer.
What's my experience with pricing, setup cost, and licensing?
The pricing is relatively straightforward. There are a lot of different combinations and permutations and so on, but I think that's just more the nature of the business rather than something that is Zadara-specific.
It is a nice licensing model and it makes it quite simple because we just pay for what we use, and the bill that comes shows us exactly what customers are using what resources. It is very standard and straightforward.
Cost-wise, because it's a pay-per-use model, it may ultimately end up costing us more in the long run than something we developed ourselves.
What other advice do I have?
This solution can be configured for on-premises, co-location, and cloud, although the option is not as relevant to our use cases. We've never used the on-premise solution and most of the time, if we're speaking with customers, they say they want to move to the cloud. As such, our focus has been on the cloud, primarily. We've never tried to sell this as an on-premises solution, or as a data center solution as a standalone. We have always looked at it from the bigger picture, which is that we're selling services off of our cloud.
This is a product that I recommend, in particular for organizations that are just entering the cloud market. If we had been offering cloud solutions for years, or if we'd been in something similar, we might not have gone down this route because probably over time, it'll end up being more expensive for us because it is a pay-per-use model. This is in spite of having very good discounts from Zadara. Again, for anybody who's moving, and is quite new to this environment, this is a really good way to go and to start building up your knowledge with that support in the backend.
It is important to remember that this product would reduce the risk as well. Specifically, there would have been a certain risk for us in taking on this new product in this new service area, requiring us to invest very heavily in it. Instead, the risk for us was lowered quite significantly because we didn't have to make that initial investment.
We have proven that it was a good business decision because we are making healthy revenues from it, but we didn't know that three years ago. Overall, it is a relatively risk-free way of entering into this business.
In summary, Zadara is a good product and they're fairly on top of the storage game. We're very happy with them and we have no intention of moving to another provider.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Chief Technology Officer at HARBOR SOLUTIONS LIMITED
Flexible deployment and storage options, simple licensing model, and the support is good
Pros and Cons
- "The most valuable feature is the flexibility in terms of deployment options."
- "We have seen a return on our investment with Zadara storage, and it's because it has enabled us to deliver almost limitless capacity."
- "Some of the features are a little bit slow to come to market."
What is our primary use case?
We are running Zadara in three of our data centers.
We're a data protection organization so we back up a lot of customer's data. We use Zadara largely in one of three ways. This first is an Object storage platform in our data centers, the second is for Block storage, for a specific product that we have, and the third is for on-premise customer object storage. In the third case, when we're backing up a large amount of data from a customer's site, we put a local Zadara appliance on that customer's site as well.
How has it helped my organization?
Our initial application was probably the simplest one. We were sunsetting a product, but we needed to do some movement and we needed some additional storage, but we knew that what we needed was going to change within six months as we got rid of one product and brought in another. To handle this, we started deploying Block storage with Zadara, which we then changed to Object storage and effectively sent back the drives related to the Block storage as we did that migration. This meant that we did not have to invest in new technology or different platforms but rather, we could do it all on one platform and we can manage that migration very easily.
We use Zadara for most of our storage and it provides us with a single-tenant experience. We have a lot more customer environments running on it and although we don't use the compute services at the moment, we do use it for multi-tenant deployment for all of our storage.
I appreciate that they also offer compute services. Although we don't use it at the moment, it is something that we're looking at.
The fact that Zadara provides drive options such as SSD, NL-SAS, and SSD Cache is really useful for us. Much like in the way we can offer different deployments to our customers, having different drive sizes and different drive types means that we can mix and match, depending on customer requirements at the time they come in.
With available protocols including NFS, CIFS, and iSCSI, Zadara supports all of the main things that you'd want to support.
In terms of integration, Zadara supports all of the public and private clouds that we need it to. I'm not sure if it supports all of them on the market, but it works for everything that we require. This is something that is important to us because of the flexibility we have in that regardless of whether our customers are on-premises, in AWS, or otherwise, we can use Zadara storage to support that.
I would characterize Zadara's solution as elastic in all directions. There clearly are some limits to what technology can do, but from Zadara's perspective, it's very good.
With respect to performance, it was not a major factor for us so I don't know whether Zadara improved it or not. Flexibility around capacity is really the key aspect for us.
Zadara has not actually helped us to reduce our data center footprint but that's because we're adding a lot more customers. Instead, we are growing. It has helped us to redeploy people to more strategic projects. This is not so true with the budget, since it was factored in, but we do focus on more strategic projects.
What is most valuable?
The most valuable feature is the flexibility in terms of deployment options. For example, we typically use Block and Object storage types, but we've also used File storage in the past as well. It also gives you the ability to turn on different features, easily.
There's a simple cost model for everything. It's not like some more traditional storage vendors where we need to go and buy more hardware or pay for three years worth of software licensing, et cetera. We pay for what we use for the month we use it.
What needs improvement?
Some of the features are a little bit slow to come to market. For example, we've been talking about Object replication for some time, and it's now nearly available. I wouldn't really say that anything is in need of improvement, although it would be good if they could speed up development on some things.
For how long have I used the solution?
We have been using Zadara Storage Cloud for approximately two years.
What do I think about the stability of the solution?
This acts as our primary object storage, so it is used pretty extensively. Stability-wise, we've not had any particular issues. We've had a few drive failures and other things that you would expect, but overall, no stability issues.
What do I think about the scalability of the solution?
We have six people that work with Zadara directly. Our engineering team uses it for product development, our head of infrastructure runs the data center, and the infrastructure team works with it regularly.
How are customer service and technical support?
We're an organization that runs 24/7, so the fact that Zadara comes with 24/7 management is hugely beneficial to us. Particularly on the customer deployments, the fact that we don't have to worry about those environments, where traditionally we'd have to look after them, means that we can focus on running our core backup technology rather than worrying about the underlying storage.
Overall, the support has been very good, both during our initial deployment and post-deployment. We've had no issues that they were not able to resolve and we have no problems with them whatsoever. Our account team is based in the UK and the support team is in the US.
Which solution did I use previously and why did I switch?
Prior to Zadara, we were using NetApp. We replaced it because it was very old, out of support, and Zadara gave us the ability to not invest in hardware that we weren't going to need.
How was the initial setup?
The initial setup was straightforward and the deployment didn't take very long.
What about the implementation team?
Zadara largely took care of the deployment for us, so we didn't have to do anything. Our operations team coordinated the process with them.
When it first came in, we had it for one specific use case that was very easy. For that, we knew exactly how we were deploying it and it's evolved over time.
What was our ROI?
We have seen a return on our investment with Zadara storage, and it's because it has enabled us to deliver almost limitless capacity. As our business grows, we haven't had to have issues with forklift upgrades of storage, et cetera. It's enabled a very linear growth within our team and has meant that we haven't had to add any resources to the support team from our side to deal with that growth.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are very simple and the cost is predictable, although, like everything that you pay for as you use, you have to be mindful of what you're using. Much like the public cloud, if you leave stuff on there that you don't need, then the bill continues to grow. Outside of that, which isn't specific to Zadara, it is very good, very easy, and we have no concerns whatsoever.
Using Zadara has saved us CapEx and large upfront expenditure.
Which other solutions did I evaluate?
I had used Zadara for a number of years in a previous organization, so I knew what they were and we brought them off of the back of that.
What other advice do I have?
In summary, I think that this is an absolutely great product. It provides that mix of use and it also helps in these uncertain times, where if your capacity drops or, as in our case, it increases, then it has the ability to flex and scale with you.
I would rate this solution a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Chief Executive Officer at Plattano Technologies
Helpful support, simple initial setup, and easy configuration
Pros and Cons
- "The most valuable features of Zadara are its visibility and simplicity to use."
- "Overall Zadara is a useful solution that provides good services."
- "In the next release, there can be some improvements to the web console by adding more features because the console is simple. Additionally, the calculator could improve."
- "We had a lot of issues with the Zadara recently regarding performance, reports, and offloads, the customers could not send backups to Zadara."
What is our primary use case?
We use services on Zadara for our customers in Brazil.
What is most valuable?
The most valuable features of Zadara are its visibility and simplicity to use.
What needs improvement?
In the next release, there can be some improvements to the web console by adding more features because the console is simple. Additionally, the calculator could improve.
For how long have I used the solution?
I have been using Zadara for approximately two years.
How are customer service and support?
The technical support from Zadara is good.
How was the initial setup?
The initial setup of Zadara was simple and configured. The process took us approximately one week.
What other advice do I have?
We had a lot of issues with the Zadara recently regarding performance, reports, and offloads, the customers could not send backups to Zadara. However, at the moment, the problems have been solved.
Overall Zadara is a useful solution that provides good services.
I rate Zadara an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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