I am mainly using Zilla Plus for workflow management activities.
What is our primary use case?
What is most valuable?
Zilla Plus helps with process coordination by giving better visibility and tracking across workflows and operational activities. It allows teams to monitor task progress, manage dependencies, and ensure the different activities stay aligned without relying heavily on manual follow-ups. In day-to-day operations, it helps coordinate activities between teams by centralizing updates and status information in one place. This improves communication, reduces delays, and makes it clear to identify bottlenecks.
Zilla Plus is very helpful for improving operational visibility and accountability. Since task and workflow status are centralized, it becomes easier to track ownership, follow progress, and ensure activities are completed on time. This reduces dependency on manual coordination through emails or chats and also helped during incident handling and operational reviews because teams can quickly understand the current state of activities and prioritize actions more effectively.
Overall, Zilla Plus fits into a visibility layer that improves efficiency and team collaboration. It also improves operational visibility and accountability. It helps us streamline collaboration between more organized workflows, where it gives you better visibility and tracking across the workflows and operational activities. It also allows the teams to monitor task progress, manage dependencies, and ensure that different activities stay aligned. For example, it helped coordinate between teams by centralizing updates.
The feature that stands out most to me in Zilla Plus is centralized visibility and workflow tracking. Having a single place to monitor task, process status, and operational activities makes coordination much easier across teams. Instead of relying on multiple tools or manual follow-ups, everyone has clear visibility into what is happening and what needs attention.
This has the biggest day-to-day impact because Zilla Plus improves communication, reduces delays, and helps identify bottlenecks quickly, making overall operations more efficient and organized.
What needs improvement?
When it comes to the improvement of Zilla Plus, one area is dashboard customization and reporting flexibility. More advanced options for creating tailored views and reports would help different teams analyze workflows more effectively. Another improvement would be deeper integration with external tools and platforms; expanding integration capabilities with project management, communication, and monitoring tools would make workflows even more seamless.
More automation and intelligent recommendation would be valuable for Zilla Plus. For example, automatically identifying the bottlenecks or suggesting the workflow optimization based on usage patterns.
For how long have I used the solution?
I have been using Zilla Plus for the past one and a half years as part of operational and workflow management activities.
What do I think about the stability of the solution?
Zilla Plus is very stable.
What do I think about the scalability of the solution?
Scalability for Zilla Plus is very good. We deployed it on Kubernetes, and it is very good in scalability when compared to the users that we have in our team.
How are customer service and support?
The customer support for Zilla Plus is very good. It is a ticket-based system where we will raise the tickets and the support engineer will help us to resolve our issues through the ticketing system.
Which solution did I use previously and why did I switch?
Zilla Plus is the first solution that we are using.
How was the initial setup?
Zilla Plus is a very good tool if you are currently using manual tracking methods like spreadsheets, email coordination, and basic product management tools. It is a very good option for better workflow visibility, centralized tracking, and improved coordination across teams.
What about the implementation team?
We have not evaluated other options before choosing Zilla Plus.
What was our ROI?
In terms of measurable outcomes, we observed around 25 to 30% of improvement in operational efficiency, 20 to 25% reduction in coordination delays, and faster tracking and resolution of workflow-related issues.
We have seen the return on investment with Zilla Plus. Overall, it is a very flexible tool, enough to scale with organizational needs. Though for a larger environment, cost can increase, but the integration is very good and supportive. It is also relatively manageable because deployment and onboarding were straightforward without requiring heavy infrastructure investment. We saw a 25 to 30% improvement in operational efficiency, a 20 to 25% reduction in coordination delays, and another benefit was faster issue resolution and workflow completion time.
What's my experience with pricing, setup cost, and licensing?
Overall, it is an amazing experience with the sales team for Zilla Plus. The cost and licensing we are getting it in a discounted manner and we felt reasonable and scalable for enterprise usage. Zilla Plus follows the subscription or enterprise licensing model, where pricing generally depends on factors such as number of users, workflow scale, integration, and support requirements.
Which other solutions did I evaluate?
We have not evaluated other options before choosing Zilla Plus.
What other advice do I have?
Zilla Plus is a solid platform for workflow coordination, operational visibility, and improving team efficiency. The reason it is not fully rated is because there is still room for improvement in areas such as advanced customization, integration, and automation capabilities. Overall, it is a reliable and useful solution for managing operational workflows effectively. It is a very good tool. I have given this review a rating of 8.
Which deployment model are you using for this solution?
Public Cloud
