Senior Manager of Data Center at a integrator with 51-200 employees
A full package for all your internet security and virus issues
Pros and Cons
- "ZoneAlarm is one of the best rated security products from Checkpoint, which comprises of inbuilt antivirus, anti spyware, anti phishing, and advanced threat protection features."
- "Updating ZoneAlarm is a problem at times."
What is most valuable?
Pros of ZoneAlarm are-
1) Two way firewall
2) Antivirus/Antispyware
3) Advanced Download Protection
4) Parental Controls
5) Anti-Rootkit
6) Anti-Spam
7) Trojan, Malware, Keylogger Protection
8) Web and Application worm protection
What needs improvement?
Few cons of ZoneAlarm are-
1) Updating ZoneAlarm is a problem at times
2) Longer scanning completion times
3) Increased PC shutdown time
4) The interface is inconsistent at times
5) Uses significant amount of system resources while updating the antivirus
What other advice do I have?
ZoneAlarm is one of the best rated security products from Checkpoint, which comprises of inbuilt antivirus, anti spyware, anti phishing, and advanced threat protection features. It is has few unique features such as virtual and private browsing, hard drive encryption and identity protection. It has very little impact on system resources such CPU and RAM and also has the capability of credit report monitoring.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Development at a tech company with 51-200 employees
A simple firewall security solution for personal desktops
Pros and Cons
- "User friendly design and interface"
- "I have used it in the past for personal desktops and for systems at small startups, but I would not recommend it as an enterprise level firewall security solution."
Valuable Features:
User friendly design and interface
Easy to setup and create rules
It is not just a firewall, it provides intrusion detection and web filtering as well
It is NAT-friendly, that is it can work behind proxies
Room for Improvement:
It creates a lot of popups, which can sometimes become frustrating
Its simplicity makes it suitable for small scale end users, but it is not complex enough for implementing a large scale enterprise security solution
The pro version, with many important features, is a bit expensive
Other Advice:
I have used it in the past for personal desktops and for systems at small startups, but I would not recommend it as an enterprise level firewall security solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
ZoneAlarm
August 2026
Learn what your peers think about ZoneAlarm. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Provides a valuable threat detection engine, but the initial setup process needs improvement
Pros and Cons
- "The product's most valuable feature is the detection engine due to its ability to identify threats."
- "The solution's efficiency in threat containment and overall protection needs improvement."
What is our primary use case?
My primary use case for this solution was managing endpoint security within our organization. I initially deployed it on-premises but later transitioned to the cloud to enhance scalability and accessibility.
What is most valuable?
The product's most valuable feature is the detection engine due to its ability to identify threats.
What needs improvement?
The solution's efficiency in threat containment and overall protection needs improvement. It should be capable of blocking threats autonomously rather than merely issuing alerts.
Enhancements in the real-time update mechanism, better integration capabilities with other security solutions, and improved threat containment features would be beneficial.
For how long have I used the solution?
I have been using ZoneAlarm for approximately two and a half years.
What do I think about the stability of the solution?
I rate the product stability an eight or nine out of ten.
What do I think about the scalability of the solution?
I rate the platform's scalability a six out of ten.
How are customer service and support?
The technical support services need improvement in terms of response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used McAfee endpoint security. We switched to ZoneAlarm due to budget constraints and a management decision to try a newer generation of software.
How was the initial setup?
The initial setup was complex, taking approximately one and a half months to complete.
What about the implementation team?
I implemented the product with the help of my in-house team.
What's my experience with pricing, setup cost, and licensing?
I rate the product pricing a seven out of ten.
What other advice do I have?
Ensure that the solution can seamlessly integrate into your existing security infrastructure. I rate it a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free ZoneAlarm Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
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Buyer's Guide
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sharing their opinions.
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There is a time we had a problem with identity theft. One of our company accounts had been hacked and the hacker was using it, posing to be from our company. I tried several firewall programs and antiviruses that did not work. I did a research and found some good articles and recommendations on Zone Alarm system. Luckily for us, it worked and the problem was solved. All we did was change our log in details. In addition to being a good anti-virus, it is also an excellent firewall program for endpoint computers.