What is our primary use case?
I work with vendors such as F5 and deal with F5 as a reseller. I work with F5 BIG-IP regarding F5 Shape Security. BIG-IP Advanced WAF is what I work with regarding BIG-IP DNS or BIG-IP AFM. Advanced Web Application Firewall is what I work with regarding Advanced Firewall Manager.
I work with ASM and LTM; these are the two. ASM means Application Security Module, as I mentioned regarding AFM, Firewall Manager, or something else. DNS security is a part of what I work with regarding DNS; it is not a separate product that I am dealing with. I do work with BIG-IP LTM and BIG-IP ASM.
ZoneAlarm is a home product, not a corporate product. I used to use ZoneAlarm for personal use only. As an individual, it protects your PC from all aspects, from malware to a firewall. It has host-based intrusion, which is awesome for individuals to protect desktops and laptops. ZoneAlarm is suitable for individual use only.
For Harmony Browser, it connects with Harmony Endpoint and Harmony Connect. If you look at Harmony Connect, automatically Harmony Browser also connects. It is a really good product, but that is a very small portion of Harmony. Harmony Browser actually protects your browser and whatever browsing you do.
What is most valuable?
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager.
ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning.
Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.
What needs improvement?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some concerns on support that need addressing. The integration of new products with their Infinity portal could be faster, and some products need improvement in support level.
For how long have I used the solution?
I used ZoneAlarm for two years. I have experience with CloudGuard but have not sold anything, so I cannot give a comprehensive review.
What was my experience with deployment of the solution?
ZoneAlarm installation is easy and not complex. As a personal executable file, it is straightforward to install on a machine.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
ZoneAlarm is not related to scalability for enterprise use; it is for individual use only.
How are customer service and support?
Regarding Check Point support, they need to improve. It is currently rated 9 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I moved from ZoneAlarm to Endpoint, Harmony Endpoint for enterprise-level correlation and log integration.
How was the initial setup?
ZoneAlarm provides an easy installation process without complexity.
What's my experience with pricing, setup cost, and licensing?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
Which other solutions did I evaluate?
ZoneAlarm as a security suite is good. I doubt other enterprises have the same unique features ZoneAlarm does.
What other advice do I have?
ZoneAlarm is a complete suite providing peace of mind post-installation. It is easy to install, provides protection in public Wi-Fi environments, and is suitable for individual use. It helps buy peace of mind with its performance and does not slow your system during scans. On a scale of 1-10, this solution deserves a rating of 9.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other