Network and Security Engineer at a security firm with 11-50 employees
Reseller
Oct 25, 2023
My advice to anyone who is considering Array is to stick to Array hardware for optimal performance, as the RA operating system is tailored for it. When planning for a solution, opt for advanced support from the outset to gain a comprehensive understanding of the configuration. Purchase through a reputable channel, ideally a gold or silver partner, to ensure proper support. I have seen cases where customers faced issues because they bought from partners that didn't offer adequate support. In the world of IT, downtime is a critical concern, whether for enterprise or smaller setups, so prioritize high uptime levels, aiming for 99.99%. Overall, I would rate Array AG Series as an eight out of ten.
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My advice to anyone who is considering Array is to stick to Array hardware for optimal performance, as the RA operating system is tailored for it. When planning for a solution, opt for advanced support from the outset to gain a comprehensive understanding of the configuration. Purchase through a reputable channel, ideally a gold or silver partner, to ensure proper support. I have seen cases where customers faced issues because they bought from partners that didn't offer adequate support. In the world of IT, downtime is a critical concern, whether for enterprise or smaller setups, so prioritize high uptime levels, aiming for 99.99%. Overall, I would rate Array AG Series as an eight out of ten.