Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Real User
Jun 29, 2021
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
You have to closely implement. When you implement it, you have to work very well with the team who's implementing the voice platform. A mistake we made was not working closely enough and that had to be corrected, then everything was working flawlessly. I would rate this solution between a 7 and an 8 out of 10. There's a limited focus in the product. It has some nice features as well. But it has limited widgets. It works very well, but there's a limited number of widgets.
ScienceLogic and CA Unified Communications Monitor compete in network monitoring and management. ScienceLogic has the upper hand in pricing and support, while CA Unified Communications Monitor offers superior features, justifying its pricing.Features: ScienceLogic includes real-time monitoring, automated discovery, and scalability, making it adaptable. CA Unified Communications Monitor provides in-depth communication analytics, performance analytics, and a comprehensive view of unified...
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
You have to closely implement. When you implement it, you have to work very well with the team who's implementing the voice platform. A mistake we made was not working closely enough and that had to be corrected, then everything was working flawlessly. I would rate this solution between a 7 and an 8 out of 10. There's a limited focus in the product. It has some nice features as well. But it has limited widgets. It works very well, but there's a limited number of widgets.