CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.
| Product | Mindshare (%) |
|---|---|
| CA Unified Communications Monitor | 26.4% |
| Prognosis Platform | 27.4% |
| ScienceLogic | 18.9% |
| Other | 27.30000000000001% |
CA Unified Communications Monitor was previously known as CA UC Monitor.
BBVA Compass
| Author info | Rating | Review Summary |
|---|---|---|
| Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees | 2.5 | As an implementer, I've used CA Unified Communications Monitor for two years, finding it meets customer needs. However, I believe all features, especially the UI/UX, need significant improvement, leading to my 5/10 rating. |
| IT Architect at a comms service provider with 10,001+ employees | 4.0 | I value this solution for its critical end-to-end voice quality monitoring across our call center infrastructure. However, it urgently needs automatic baseline detection and dynamic thresholds to reduce the significant manual effort currently required for configuration and maintenance. |
