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CA Unified Communications Monitor vs Splunk AppDynamics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (86th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
278
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.7%, up from 0.3% compared to the previous year. The mindshare of Splunk AppDynamics is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics2.5%
CA Unified Communications Monitor0.7%
Other96.8%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
YA
Sr. Solution Architect, Project Manager at The National Commercial Bank
Root cause analysis has become possible but complex setup and agent issues still slow investigations
The limitations I notice include the instability of the agent, which crashes, and the application itself consuming memory under heavy loads. Additionally, the customizations are not easy to build, especially for new parsers and functionalities that are just supported out-of-the-box. Splunk AppDynamics needs to be more user-friendly so that even someone who does not know what is happening should be able to easily find the root cause of issues, as the tool is specifically designed for application developers, not from a user perspective for problem identification. My experience with the application performance monitoring capabilities of Splunk AppDynamics indicates that it is complex. The correlation from the front end to the back end is not working properly. In an application using the EUM feature and having the app agent, the app agent gives me the transaction data, but the EUM data does not correlate to the backend transactions, and I do not know why. It can be very complex to find the root cause in those scenarios, as there is a disparity in metrics, making it challenging. Even though Splunk AppDynamics is trying, my very large environment presents hurdles that medium-scale organizations might not experience. After spending around three to four years trying to get value from it, I still feel a lack of satisfaction. To get closer to a rating of 10 in the future, I would like to see whatever features are being provided made to work, particularly in large environments. Splunk AppDynamics claims it can do 100 things, but if those things are not functioning cohesively, it is ineffective. Instead of offering 100 features that do not work together, it would be better to focus on a smaller set of features that operate effectively. Changes happen daily with new applications and technologies, and Splunk AppDynamics needs to adapt more swiftly to keep up. The feature that helps detect and protect against vulnerabilities does raise concerns. I experience vulnerabilities in Splunk AppDynamics that I communicate to support for fixes, and they often respond by indicating that some fixes are available in new versions. This creates a continuous cycle of raising issues and waiting for resolutions through version updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."
"It provides a lot of data, so it helps businesses identify their user base."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly."
"We became 100% dependent on AppDynamics after we started using it."
"The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"End-user monitoring (web and mobile)"
"The biggest benefit we have found is that we are quickly able to identify the root cause, especially if it's in the database layer."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"Scalability-wise, I think it's a little limited on an enterprise-wide scale."
"The solution's user interface should be improved."
"Their support should be improved. Clusters and monitoring can also be improved."
"We have had downtime, which has been the result of config, application, or cord issues."
"Technical support hasn't been too impressive so we ended up having to resolve our own issues."
"This solution is expensive."
"The initial setup is not very straightforward, so it takes some time to complete."
"For me, the single largest area with room for improvement that I've been requesting the AppDynamics team to deliver for us is APM support for Ruby on Rails and for HHPM."
 

Pricing and Cost Advice

Information not available
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"AppDynamics is really pricey as it requires licenses for every feature."
"The licensing cost is fairly high"
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
"The pricing is very competitive."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
19%
Financial Services Firm
12%
Outsourcing Company
10%
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise38
Large Enterprise208
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with AppDynamics Server Monitoring?
There is room for improvement in auto-discovery and mapping. While it is very good, sometimes we need customization to match our application or business needs, but currently it is satisfactory. If ...
What is your primary use case for AppDynamics Server Monitoring?
I use Splunk AppDynamics data collection features with agents. It is on-premises, particularly in hybrid and on-premises environments. I have used Splunk AppDynamics for business transaction monito...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk AppDynamics and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.