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CA Unified Communications Monitor vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
65th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
Cloud Monitoring Software (9th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
CA Unified Communications Monitor0.5%
Other95.9%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The most valuable feature is the user-friendly interface and the ease of deployment."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"In my experience with SolarWinds NPM Quality of Experience dashboard, it fulfilled all of our requirements."
"It's a very good tool and a very stable tool."
"Graphs and easy correlation in SolarWinds are light-years ahead of what we were doing previously."
"SolarWinds NPM is useful for any company that has business-critical applications running over a network and they want to monitor the network behavior."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
 

Cons

"The solution should have automatic baseline detection."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"All the features and functions of the solution can be improved, specifically the user experience."
"Customer service: I rate technical support everywhere from poor to great."
"The solution could be more secure."
"There isn't a great deal of flexibility to create custom metrics that can be discovered easily or custom aggregation schemes."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"For example, there have not been many updates to cloud monitoring, containerization or serverless environments."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
 

Pricing and Cost Advice

Information not available
"Quite highly priced"
"We pay for SolarWinds NPM yearly. We buy it and then we renew it, but it's not subscription-based. I don't remember the value exactly, because it's my manager who manages pricing, but we pay $60,000 per year for all the solutions. Pricing will also depend on the number of devices. We have a lot of devices."
"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."
"The licensing is based on the number of nodes, interfaces, and volumes."
"I think that the cost has risen, but the functionality and versatility is way above other products."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"USD $15,000 annually for maintenance."
"I find that the pricing is acceptable."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

CA UC Monitor
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

BBVA Compass
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about CA Unified Communications Monitor vs. SolarWinds NPM and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.