CA Unified Communications Monitor vs Zabbix comparison

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"It has good graphs of what is going on within the operating system.​"

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"Zabbix has high scalability. I would rate it a nine out of ten."

"It meets my organizational needs. It's pretty easy to use."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"It's the best solution. Great. I would rate the overall solution ten out of ten."

"The integration capabilities and APIs are the best part."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."

"We had some scalability issues with a large number of nodes."

"I would like for this solution to be more cloud-friendly."

"It would be helpful if they translated the documentation to Cyrillic languages."

"Zabbix can use better documentation and support for troubleshooting."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"This solution is completely open-source, so it is quite affordable."

"It's an open-source solution that can be used free of charge."

"Its licensing is fair. It seems to be much cheaper than others."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"There is no license but we need to pay for support."

"We use the open-source version of Zabbix."