CA Unified Communications Monitor vs Zabbix comparison

Broadcom and Zabbix are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while Zabbix is ranked #1 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in NMS, compared to Zabbix’s 6.9% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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575 Comparison Views

50% willing to recommend

Zabbix

Read 108 Zabbix reviews

23,563 Views
14,138 Comparison Views

95% willing to recommend

CA Unified Communications M...

Zabbix

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Zabbix compete in network monitoring. Zabbix seems to have the upper hand with its robust feature set and adaptability to varied IT environments.

Features: CA Unified Communications Monitor delivers advanced analytics, real-time call monitoring, and improved communication oversight. Zabbix provides extensive network monitoring, customizable metrics, and multi-environment support, offering wide-ranging utility.

Room for Improvement: CA Unified Communications Monitor could enhance its multi-platform integration, expand analytics features, and reduce deployment time. Zabbix might benefit from simplifying its setup process, increasing customer support options, and enhancing its reporting tools.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for simple deployment and quick support, ensuring smooth integration. Zabbix presents a complicated deployment but offers robust community support and comprehensive documentation, emphasizing flexibility and available resources.

Pricing and ROI: CA Unified Communications Monitor requires a higher upfront investment but offers transparent pricing, which can lead to good ROI for communication monitoring. Zabbix provides a cost-effective option with lower initial costs, promising strong ROI due to its low ongoing expenses and extensive features.

To learn more, read our detailed CA Unified Communications Monitor vs. Zabbix Report (Updated: December 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Server Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 6.9%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	6.9%
CA Unified Communications Monitor	0.5%
Other	92.6%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

"It's a flexible solution."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."

"The implementation process is very straightforward."

"The most valuable feature is service assurance."

More Zabbix pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

"If you want to use all of the features then you have to pay a licensing fee."

"It could be more stable."

"The solution needs to add features for finding loopholes or problems and their root causes."

"The server monitoring could be better."

"The only issue I can note is that it's Linux-based, and Linux documentation is not the best."

More Zabbix cons

Pricing and Cost Advice

Information not available

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"It's free software released under the GNU/GPL license."

"The tool's licensing costs are yearly."

"The product is an open source and free solution."

"We are using the free, open-source version."

"The solution is open source so is free."

"It's an open-source solution that can be used free of charge."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

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What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

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What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

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Comparisons

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Compared 11% of the time

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Compared 10% of the time

ITRS Geneos vs CA Unified Communications Monitor

Compared 9% of the time

Prognosis Platform vs CA Unified Communications Monitor

Compared 9% of the time

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Compared 8% of the time

LibreNMS vs Zabbix

Compared 7% of the time

Icinga vs Zabbix

Compared 5% of the time

Nagios XI vs Zabbix

Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

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CA Unified Communications Monitor report

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Buyer's Guide

Zabbix

January 2026

Download Zabbix product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

BBVA Compass

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

December 2025

Free Report: CA Unified Communications Monitor vs. Zabbix

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