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CA Unified Communications Monitor vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
60th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
DX Spectrum
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Troubleshooting (6th), DX NetOps (1st)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of DX Spectrum is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.6%
CA Unified Communications Monitor0.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"This is a very powerful tool with a lot of functionality."
"The most valuable features have been the interface and the ability to do equipment management."
"​It covers a lot of different types of hardware. It can do a lot and saves us time.​"
"​Stability has been good. We really have not had any issues.​"
"With the implementation of the shallow water approach, we've been able to significantly cut down on the number and duration of outages and the number of severities in all the categories."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is and because of that we're confident in the reporting we get."
"With Spectrum, you have a complete insight into your entire infrastructure."
"The fact that I don't have to sit and watch things; they get monitored, and then I hear about them and take care of them as needed."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"It's difficult to analyze and configure. It's not a very smart tool."
"Right now, with Java OneClick, it's a problem, because people would like to be able to launch it."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"I would like to see a better, more simple web interface."
"It's really tough to say because it really does have a lot to do with how much time you put into it."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"New areas (NFV, SDN, APM) are covered by new technologies. As such, products should have tight integration with modern data science platforms."
 

Pricing and Cost Advice

Information not available
"Spectrum is expensive."
"Currently, a perpetual license but some services are moving to a subscription"
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"DX Spectrum's pricing depends on the license number. It is affordable."
"The price of the solution is reasonable."
"It is expensive compared to other tools in the market."
"DX Spectrum's pricing is neither expensive nor cheap."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
 

Questions from the Community

Ask a question
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What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
 

Also Known As

CA UC Monitor
CA Spectrum
 

Overview

 

Sample Customers

BBVA Compass
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about CA Unified Communications Monitor vs. DX Spectrum and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.