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CA Unified Communications Monitor vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Unified Communications Monitoring
3rd
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
65th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Unified Communications Monitoring
1st
Ranking in Network Monitoring Software
14th
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (7th), Server Monitoring (10th), IT Operations Analytics (4th), Cloud Monitoring Software (14th), AIOps (9th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of ScienceLogic is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.7%
CA Unified Communications Monitor0.6%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"The many features offered for one price, including discovery, asset management, alerting, and ticketing, with simplified ease of integration across all features."
"Customer Service: It is top rated. I have never waited on hold for help."
"Their customer service is unparalleled."
"The customizable dashboard is my favorite feature because I have everything that matters to me in my role available immediately at sign on, and we can also customize a customer's dashboard view so that from analyst to C-level executive we can give the customer exactly what they want and need to see at sign on."
"The whole platform overall is very powerful."
"However, once I began using ScienceLogic, I discovered that the main thing that fascinated me was discovering each and every child, which I had never seen in any monitoring tool."
"The best feature is the highly flexible graphs."
"It has allowed us to grow, as we’re able to offer new services to our customers that they didn't have in the past, opening a whole new door of monitoring offerings to our customers and what we can provide for them on top of what we already are providing."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"I would like to see an expansion of the API."
"Admins do not have direct access to the reporting."
"One of the main areas for improvement would be the reporting section of ScienceLogic."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"ScienceLogic could improve the implementation, it could be made easier."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"It was challenging onboarding users."
 

Pricing and Cost Advice

Information not available
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about CA Unified Communications Monitor vs. ScienceLogic and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.