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CA Unified Communications Monitor vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Unified Communications Monitoring
3rd
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
60th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Unified Communications Monitoring
1st
Ranking in Network Monitoring Software
29th
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Server Monitoring (12th), IT Operations Analytics (8th), Cloud Monitoring Software (13th), AIOps (13th)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.8%
CA Unified Communications Monitor0.6%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"Web monitoring, service and processes monitoring have saved and prevented more than just one outage."
"The power flow is great."
"Since it is a SaaS-based product, the setup is not very difficult."
"Improved network infrastructure monitoring which reduces any unplanned outages."
"However, once I began using ScienceLogic, I discovered that the main thing that fascinated me was discovering each and every child, which I had never seen in any monitoring tool."
"I recommend ScienceLogic to other users."
"The many features offered for one price, including discovery, asset management, alerting, and ticketing, with simplified ease of integration across all features."
"The tool is quite easy to deploy, and it offers very good support."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"I see room to do better in the network and SNMP trap processing."
"The overall product rating is six out of ten. It's suitable for specific customers, although slower in implementation and offering tougher ROI compared to some."
"Simplified Interface - ScienceLogic can be a bit overwhelming when you begin working with it."
"They need a little more self-service."
"The UI takes a bit to learn but once you get past that it gets the job done."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"I would like to see an expansion of the API."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
 

Pricing and Cost Advice

Information not available
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"The pricing model for ScienceLogic could improve."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about CA Unified Communications Monitor vs. ScienceLogic and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.