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CA Unified Communications Monitor vs PRTG Network Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Cloud Monitoring Software (8th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 2.5%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.5%
CA Unified Communications Monitor0.5%
Other97.0%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"It is very easy to set up, SNMP is very easy to set up on Windows and Linux, and you have a lot of options within PRTG, and I have not found something that I have not been able to monitor or that I have not been able to find data for."
"We like the solution's report writing and the way that it compiles the system's information from around the network and brings it all back into the central site and the interface."
"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"Personally, in my 20 years of experience working with monitoring systems, this is the best."
"We are using the basic PRTG that we can download for free, and PRTG is much cheaper than SolarWinds."
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"I would like to see more updates available in this solution."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"The performance of the monitoring is outdated and when they have upgraded the tools in the past, it slows down the performance."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"The desktop app is the one area where it could do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
 

Pricing and Cost Advice

Information not available
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"Our licensing costs are 10,000 euros over three years."
"When you have a lot of devices, PRTG Network Monitor can be costly."
"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."
"In my company now, we are using the free version."
"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."
"The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
19%
Financial Services Firm
11%
Outsourcing Company
9%
Financial Services Firm
10%
Comms Service Provider
10%
Healthcare Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about CA Unified Communications Monitor vs. PRTG Network Monitor and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.