The real-time threat analysis aspect of the product helps minimize downtime. If there is an issue, there is an issue. The moment it detects a removable issue, it removes it in the background. One or two reboots are required, which is acceptable. But if it's a major issue and human intervention is required, then downtime is inevitable and not avoidable at all. We do not work with the detailed threat forensics aspect. However, every day new threats keep coming in, and as an MSSP, we just submit it to Comodo Xcitium itself, and they take care of any forensics if required. The quality of support deserves a rating of seven out of ten. On a scale of one to ten, I rate Comodo MDR a nine overall.
Managed Detection and Response (MDR) is a security solution combining technology and human expertise to identify, assess, and react to threats in real-time.MDR services offer 24/7 monitoring, threat intelligence, and incident response beyond standard security measures. With expert personnel and advanced analytics, these services help organizations detect hidden threats, reducing response times. Users highlight the ability of MDR to provide comprehensive visibility and preparedness against...
The real-time threat analysis aspect of the product helps minimize downtime. If there is an issue, there is an issue. The moment it detects a removable issue, it removes it in the background. One or two reboots are required, which is acceptable. But if it's a major issue and human intervention is required, then downtime is inevitable and not avoidable at all. We do not work with the detailed threat forensics aspect. However, every day new threats keep coming in, and as an MSSP, we just submit it to Comodo Xcitium itself, and they take care of any forensics if required. The quality of support deserves a rating of seven out of ten. On a scale of one to ten, I rate Comodo MDR a nine overall.
I rate Comodo MDR an eight out of ten.
Overall, I would rate it ten out of ten.