Associate Projects at a tech vendor with 10,001+ employees
Real User
Top 20
Jun 24, 2026
On the integration side, I have not used DataBridge Pro, but I believe it is a good step towards integration with other applications. Reporting through Cognos Report Studio is good and offers most necessary features, and it is as powerful as BI reporting tools. The user experience is good, being clean, simple, and easier to understand, and does not require improvements. I rate Hexagon EAM as an eight on a scale of one to ten. I give it an eight because Hexagon EAM is simple to use and decently easier to understand for a first-time user, facilitating easy onboarding. The work management module effectively tracks different types of assets and performs maintenance on them. The new workflow feature for closing work orders with permissions is beneficial. The main area needing improvement is inventory management. Regarding Hexagon EAM's AI capabilities, I know it is integrated with a version of OpenAI, but I do not have much to say about governance and security. As long as user data remains secure and is not used to train the entire OpenAI model, I believe the security practices and governance are adequate, ensuring that the planning of assets and maintenance schedules stay within the customer's environment. I have not used Hexagon EAM's AI capabilities to answer this question about its accuracy and reliability of output. For anyone starting with Hexagon EAM, I would suggest understanding its capabilities, what it can offer, and how powerful it is to fit into their existing equipment framework. Loading all modules and features of Hexagon EAM properly is crucial, as using a powerful application such as Hexagon EAM for minor maintenance does not maximize its capabilities. My first advice would be to fully understand Hexagon EAM and all it can offer to effectively onboard new users.
Encargado Servicio at a manufacturing company with 501-1,000 employees
Real User
Top 10
Jun 23, 2026
My advice to someone who is considering using Hexagon EAM is to take into account the implementation according to their processes and whether it has to interact with other software at the same time. I would rate this review an 8.
I am currently managing four clients in Pakistan, and Hexagon EAM significantly helps them shorten their time, minimize data, and reduce error chances, especially since one client manages 35,000 active assets, which I believe to be the highest number of assets I oversee with their help. I have noticed, although I cannot specify exact metrics, that the error rates are very low because there are few breakdowns in the companies where we implemented Hexagon EAM, especially in contrast to my earlier experience at Artistic Private Mills, where no EAM was in place and there were numerous complaints. I have not used any of Hexagon EAM's AI capabilities. Regarding the accuracy and reliability of Hexagon EAM, I find it usually accurate and 100 percent reliable, as the data we input is critical. If there is an error, it is typically due to a consultant's mistake during implementation. I would advise anyone considering Hexagon EAM to implement it in the simplest way possible, as organizations often have complex processes, but not all processes need to be used, allowing for easier management of the application. I would rate this product a 9 out of 10.
Business Analyst 2 at a government with 1,001-5,000 employees
Real User
Top 20
Jun 1, 2026
My advice for others looking into using Hexagon EAM is that it is a robust application. You can customize it to meet your needs, but it is crucial to have a good plan during the implementation phase and rework your workflows for efficiency. Understanding Hexagon EAM's licensing is also important since we transitioned from enterprise licensing in our previous system to needing to maintain a strict user count now. One pain point is not having direct access to the database in the cloud environment, as access is limited to the reporting tool, which can be a bit frustrating, but it is not a showstopper. Overall, I think Hexagon EAM is a really good application. It is very robust and customizable, with both desktop and mobile components that should meet anyone's needs. If you are considering using it, I believe you cannot go wrong, as long as you implement the system correctly and have the technical staff to make necessary customizations. I have given this review a rating of 9 out of 10.
Senior Enterprise Systems Consultant at Condes Ltda.
Real User
Top 10
May 30, 2026
Hexagon EAM belongs to Octap and Octap has several systems that allow you to incorporate into Hexagon EAM the functionality to integrate them and to be able to further enhance what Hexagon EAM is. I think that is the functionality and the potential that Hexagon EAM has to be implemented within clients and in any type of industry. My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it. Normally these world-class platforms, like Hexagon EAM, are implemented, I would say, at a very low percentage compared to what they really have to offer. I would say that this percentage does not go beyond 40% of what Hexagon EAM can really deliver. But if the client wants a good system, a system that responds and does not have problems in either infrastructure or availability, they can adopt it and they will not have any problem with it. I would like to share that Hexagon EAM is a good product, it is a world-class product, it is implemented in many countries around the world. It has many years of development and is very well established, therefore it is a good product. It is not a product that was made recently, so it has a great history, it has a great company behind it and a good team that will be able to help with whatever the client wants and whatever the client needs. I would rate Hexagon EAM as one of the best in this niche, which is EAM, and I am giving this review an overall rating of 10.
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so I need to write proper, optimized, and user-friendly code and add comments so if someone else works on it, they can easily understand and make changes. The same applies to EAFs. As EAF works dynamically, I need to cover all aspects such as before saving, after save, before render, and after render, writing each function carefully to avoid breaking the system. I would rate this product a six out of ten overall.
Hexagon EAM is a robust enterprise asset management software designed to optimize asset performance through efficient resource management and data-driven decision making.Hexagon EAM provides comprehensive resources designed to enhance asset reliability, ensuring that organizations efficiently manage their resources. It leverages advanced analytics to foster predictive maintenance, ensuring organizational efficiency and extending asset life. This software is particularly suited for...
On the integration side, I have not used DataBridge Pro, but I believe it is a good step towards integration with other applications. Reporting through Cognos Report Studio is good and offers most necessary features, and it is as powerful as BI reporting tools. The user experience is good, being clean, simple, and easier to understand, and does not require improvements. I rate Hexagon EAM as an eight on a scale of one to ten. I give it an eight because Hexagon EAM is simple to use and decently easier to understand for a first-time user, facilitating easy onboarding. The work management module effectively tracks different types of assets and performs maintenance on them. The new workflow feature for closing work orders with permissions is beneficial. The main area needing improvement is inventory management. Regarding Hexagon EAM's AI capabilities, I know it is integrated with a version of OpenAI, but I do not have much to say about governance and security. As long as user data remains secure and is not used to train the entire OpenAI model, I believe the security practices and governance are adequate, ensuring that the planning of assets and maintenance schedules stay within the customer's environment. I have not used Hexagon EAM's AI capabilities to answer this question about its accuracy and reliability of output. For anyone starting with Hexagon EAM, I would suggest understanding its capabilities, what it can offer, and how powerful it is to fit into their existing equipment framework. Loading all modules and features of Hexagon EAM properly is crucial, as using a powerful application such as Hexagon EAM for minor maintenance does not maximize its capabilities. My first advice would be to fully understand Hexagon EAM and all it can offer to effectively onboard new users.
My advice to someone who is considering using Hexagon EAM is to take into account the implementation according to their processes and whether it has to interact with other software at the same time. I would rate this review an 8.
I am currently managing four clients in Pakistan, and Hexagon EAM significantly helps them shorten their time, minimize data, and reduce error chances, especially since one client manages 35,000 active assets, which I believe to be the highest number of assets I oversee with their help. I have noticed, although I cannot specify exact metrics, that the error rates are very low because there are few breakdowns in the companies where we implemented Hexagon EAM, especially in contrast to my earlier experience at Artistic Private Mills, where no EAM was in place and there were numerous complaints. I have not used any of Hexagon EAM's AI capabilities. Regarding the accuracy and reliability of Hexagon EAM, I find it usually accurate and 100 percent reliable, as the data we input is critical. If there is an error, it is typically due to a consultant's mistake during implementation. I would advise anyone considering Hexagon EAM to implement it in the simplest way possible, as organizations often have complex processes, but not all processes need to be used, allowing for easier management of the application. I would rate this product a 9 out of 10.
My advice for others looking into using Hexagon EAM is that it is a robust application. You can customize it to meet your needs, but it is crucial to have a good plan during the implementation phase and rework your workflows for efficiency. Understanding Hexagon EAM's licensing is also important since we transitioned from enterprise licensing in our previous system to needing to maintain a strict user count now. One pain point is not having direct access to the database in the cloud environment, as access is limited to the reporting tool, which can be a bit frustrating, but it is not a showstopper. Overall, I think Hexagon EAM is a really good application. It is very robust and customizable, with both desktop and mobile components that should meet anyone's needs. If you are considering using it, I believe you cannot go wrong, as long as you implement the system correctly and have the technical staff to make necessary customizations. I have given this review a rating of 9 out of 10.
Hexagon EAM belongs to Octap and Octap has several systems that allow you to incorporate into Hexagon EAM the functionality to integrate them and to be able to further enhance what Hexagon EAM is. I think that is the functionality and the potential that Hexagon EAM has to be implemented within clients and in any type of industry. My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it. Normally these world-class platforms, like Hexagon EAM, are implemented, I would say, at a very low percentage compared to what they really have to offer. I would say that this percentage does not go beyond 40% of what Hexagon EAM can really deliver. But if the client wants a good system, a system that responds and does not have problems in either infrastructure or availability, they can adopt it and they will not have any problem with it. I would like to share that Hexagon EAM is a good product, it is a world-class product, it is implemented in many countries around the world. It has many years of development and is very well established, therefore it is a good product. It is not a product that was made recently, so it has a great history, it has a great company behind it and a good team that will be able to help with whatever the client wants and whatever the client needs. I would rate Hexagon EAM as one of the best in this niche, which is EAM, and I am giving this review an overall rating of 10.
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so I need to write proper, optimized, and user-friendly code and add comments so if someone else works on it, they can easily understand and make changes. The same applies to EAFs. As EAF works dynamically, I need to cover all aspects such as before saving, after save, before render, and after render, writing each function carefully to avoid breaking the system. I would rate this product a six out of ten overall.