Technical Sales Specialist at a comms service provider with 1,001-5,000 employees
Reseller
Top 20
Jun 30, 2026
I do have feedback about the customizable workflows. I have a customer who has pretty much loaded the XDR agents on his critical assets, the servers. Once we got it up and running and everything in place, he does not even touch the solution; it does everything for him. When we are talking about workloads and everything, I would say it is pretty much a plug-and-play solution with almost no intervention on what it does. It does pretty much everything for you. You do need agents on your assets, of course your devices, but all the interfaces are on cloud. There is no need for local storage for your alerts or anything. I would rate this solution an eight overall.
SOC Analyst at a consultancy with 1,001-5,000 employees
Real User
Top 20
Jun 10, 2026
Secureworks Taegis XDR has been dependable for me regarding its AI capabilities in terms of accuracy and reliability of its output. The Taegis XDR AI is helpful to analysts such as myself to check and to be more comprehensive of every detection and alert. It stands out because it is very comprehensive for users or analysts to learn or to analyze the specific alerts. It is also user-friendly or newbie-friendly. New analysts can understand faster how the triaging and investigating an incident is conducted. What keeps it from being a perfect 10 is the occasional lag issues on the platform. You can also first try to check their certifications regarding Secureworks Taegis XDR. My overall review rating for Secureworks Taegis XDR is 9 out of 10.
I have not used the threat hunting feature of Secureworks Taegis XDR. I have not used customizable workflows in Secureworks Taegis XDR. My overall review rating for this product is 8.5.
Secureworks Taegis XDR offers cutting-edge extended detection and response capabilities to enhance cybersecurity efforts. It effectively integrates and analyzes comprehensive data to provide actionable insights for threat identification and mitigation.Secureworks Taegis XDR consolidates security data, thus enabling organizations to detect and respond to threats more efficiently. Its integrated approach allows for seamless correlation across data sources, enhancing the ability to identify...
I do have feedback about the customizable workflows. I have a customer who has pretty much loaded the XDR agents on his critical assets, the servers. Once we got it up and running and everything in place, he does not even touch the solution; it does everything for him. When we are talking about workloads and everything, I would say it is pretty much a plug-and-play solution with almost no intervention on what it does. It does pretty much everything for you. You do need agents on your assets, of course your devices, but all the interfaces are on cloud. There is no need for local storage for your alerts or anything. I would rate this solution an eight overall.
Secureworks Taegis XDR has been dependable for me regarding its AI capabilities in terms of accuracy and reliability of its output. The Taegis XDR AI is helpful to analysts such as myself to check and to be more comprehensive of every detection and alert. It stands out because it is very comprehensive for users or analysts to learn or to analyze the specific alerts. It is also user-friendly or newbie-friendly. New analysts can understand faster how the triaging and investigating an incident is conducted. What keeps it from being a perfect 10 is the occasional lag issues on the platform. You can also first try to check their certifications regarding Secureworks Taegis XDR. My overall review rating for Secureworks Taegis XDR is 9 out of 10.
I have not used the threat hunting feature of Secureworks Taegis XDR. I have not used customizable workflows in Secureworks Taegis XDR. My overall review rating for this product is 8.5.
I would rate the solution an eight out of ten.
The product is good at what it does, but you need to pay attention to what it doesn't do. I rate Secureworks Taegis XDR a six out of ten.