System Administrator at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Jul 19, 2020
It is a good product. I would rate it an eight out of ten. Not a ten because the price is high. We use VMware for 50 licenses from HP. We get support from HP, not from VMware. If we take any issues to VMware their support is not up to mark. We get some support from HP through VMware so it will take time for their support to increase.
IT Asset Management optimizes the deployment and maintenance of IT assets, ensuring efficient utilization and cost savings. It incorporates processes for tracking both hardware and software, enhancing overall IT governance and risk management.This category facilitates effective inventory management by providing comprehensive visibility over asset lifecycles. Organizations can streamline operations through automation, minimizing manual tasks and improving accuracy in auditing and reporting....
I would rate VMware Service Manager a seven out of ten.
It is a good product. I would rate it an eight out of ten. Not a ten because the price is high. We use VMware for 50 licenses from HP. We get support from HP, not from VMware. If we take any issues to VMware their support is not up to mark. We get some support from HP through VMware so it will take time for their support to increase.