IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time.
Learn what your peers think about IBM Business Automation Workflow. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
VP - BPM Product Owner at a financial services firm with 10,001+ employees
Real User
May 20, 2021
The ease of use for the front end within IBM is most valuable. It is a quick win for creating any process because IBM supports proprietary screen building.
Enterprise Architect/Enterprise Digital Solution Architecture at Mashreq
Real User
Oct 19, 2020
It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Jun 19, 2019
It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.
Principal Consultant at a tech services company with 51-200 employees
Real User
Jun 18, 2019
One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.
Sales Engineer at a tech services company with 11-50 employees
Reseller
Jun 18, 2019
No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.
General Manager at a tech services company with 1,001-5,000 employees
Real User
Oct 9, 2018
IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow...
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
Its interface is well-designed and user-friendly
IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.
The solution reduces the time to the resolution which is essential for businesses.
IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time.
IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.
This product is tightly integrated with the RPA automation process.
This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.
The ease of use for the front end within IBM is most valuable. It is a quick win for creating any process because IBM supports proprietary screen building.
It's a flexible solution.
It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.
The dashboards are helpful because you can display reports directly on your screen.
The business process modeling is the most valuable feature.
The most valuable feature is automation, which is quite strong and we are quite happy with it.
The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily.
It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.
It has had a positive effect on decision-making in my organization. It helps us with our dispute process.
One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.
It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.
No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.
IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.