Deputy CEO, CIO at a insurance company with 51-200 employees
Real User
Top 10
Feb 24, 2025
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while maintaining licenses and support. The licensing model allows usage per user or per CPU. If managed and implemented economically, it is absolutely worth the money. It is not a cheap license but in line with expectations for such software.
IBM Automation and Integration Specialist at ITGest, Lda
Real User
Oct 6, 2023
While it can be quite costly, it offers significant benefits for users. It excels in terms of features, functionality, and handling of various tasks, making it a valuable asset for improving efficiency and productivity. I would rate it seven out of ten.
Learn what your peers think about IBM Business Automation Workflow. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
Deputy CEO, CIO at a insurance company with 51-200 employees
Real User
Top 10
Jan 13, 2023
IBM BAW is an enterprise product. The price is reasonable, but it's not one of the cheapest products. If we compare it to other BPM solutions, it is somehow more expensive. The solution is oriented to user interaction processes. When we analyzed the costs of ownership, we calculated that it was actually an okay price. If we compare the solution with a different BPM, we also have some open-source products and I think IBM BAW is worth the investment if we use it correctly. The investment is not because the solution is priced lower because it's a relatively high price. The price of the licenses is actually quite manageable because not everything is in the public cloud yet. In years to come it will be more problematic, but for now, I would rate it somewhere in the middle. I give the price a six out of ten because we can really look at it from very different aspects. The solution is definitely not cheap but on the other hand, we can also not say that it is highly priced for everything it offers to organizations. Our license is on a three-year term.
IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost. I rate the price of IBM Business Automation Workflow a four out of five.
Enterprise Architect/Enterprise Digital Solution Architecture at Mashreq
Real User
Oct 19, 2020
We don't have other costs, except for license and support. If you buy the software you can get one year support free of cost. When it is upgrading the PMR and product level issues, there are technical discussions with the vendors. So those things are free of cost provided by the vendors.
Vice President at a financial services firm with 1,001-5,000 employees
Real User
Feb 17, 2020
There's just a standard licensing fee. There aren't additional hidden costs to worry about. For example, a company wouldn't need to pay extra for access to technical support.
Senior Manager at a tech services company with 10,001+ employees
Real User
Jun 19, 2019
Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow...
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while maintaining licenses and support. The licensing model allows usage per user or per CPU. If managed and implemented economically, it is absolutely worth the money. It is not a cheap license but in line with expectations for such software.
The product is expensive.
I would rate the pricing a five out of ten, where one is expensive, and ten is cheap.
While it can be quite costly, it offers significant benefits for users. It excels in terms of features, functionality, and handling of various tasks, making it a valuable asset for improving efficiency and productivity. I would rate it seven out of ten.
It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization.
IBM BAW is an enterprise product. The price is reasonable, but it's not one of the cheapest products. If we compare it to other BPM solutions, it is somehow more expensive. The solution is oriented to user interaction processes. When we analyzed the costs of ownership, we calculated that it was actually an okay price. If we compare the solution with a different BPM, we also have some open-source products and I think IBM BAW is worth the investment if we use it correctly. The investment is not because the solution is priced lower because it's a relatively high price. The price of the licenses is actually quite manageable because not everything is in the public cloud yet. In years to come it will be more problematic, but for now, I would rate it somewhere in the middle. I give the price a six out of ten because we can really look at it from very different aspects. The solution is definitely not cheap but on the other hand, we can also not say that it is highly priced for everything it offers to organizations. Our license is on a three-year term.
IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost. I rate the price of IBM Business Automation Workflow a four out of five.
Compare to other solutions, the licensing costs are reasonable.
Licensing varies by use-case.
Its price is all right. It is a yearly contract. It needs to be renewed every year.
There are licensing fees. When you compare with Laserfiche and M-Files, IBM is expensive.
We don't have other costs, except for license and support. If you buy the software you can get one year support free of cost. When it is upgrading the PMR and product level issues, there are technical discussions with the vendors. So those things are free of cost provided by the vendors.
It's IBM, it's always expensive.
There's just a standard licensing fee. There aren't additional hidden costs to worry about. For example, a company wouldn't need to pay extra for access to technical support.
Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing.