It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise businesses. It's somehow higher than other products. It's a good product, stable, and with good support. But customers look for both price and technical features. It's just too high compared to other options. It can really scare people off. All the products use subscription licensing, so it's mostly the same. But you have to pay the same high price every year, which is a problem.
IT Security Coordinator at a healthcare company with 10,001+ employees
Real User
Feb 28, 2018
Company came from government space. You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base.
Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS...
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise businesses. It's somehow higher than other products. It's a good product, stable, and with good support. But customers look for both price and technical features. It's just too high compared to other options. It can really scare people off. All the products use subscription licensing, so it's mostly the same. But you have to pay the same high price every year, which is a problem.
It's quite expensive but we can customize it to reduce the price.
Company came from government space. You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base.