Senior Manager at a consultancy with 10,001+ employees
Real User
Feb 14, 2024
Pega's licensing model is handled on a client-specific basis. Typically, it involves a subscription fee, which could be annual and based on factors such as the number of users or cases created. The pricing is on the higher side.
Director at a tech services company with 201-500 employees
Real User
Jan 29, 2024
Price is always a concern for many organizations. They often think Pega is expensive, and sometimes they don't fully understand the pricing model. I use different models for different customer sizes, like user-based or case-based pricing. I'm not an expert on the specific details of the pricing structure. However, based on what I hear from customers, they often perceive Pega as expensive compared to Appian or other local technologies. This can influence their decision when choosing a solution. They might opt for cheaper local options unless they have a clear need for an enterprise-level solution, in which case they consider Pega. It's important to note that I'm not sure about the exact cost of Salesforce, but from what I hear from current customers, it's potentially even higher than Pega. In some cases, it might be two or three times more expensive. So, from that perspective, considering Pega's leadership in CRM and its comprehensive functionalities, it can still be a good option despite the cost.
Pega CRM offers advanced integration capabilities, facilitating productivity through enhanced case management and modular flows. It supports customer engagement with personalized interactions, reducing time to market and operational costs. Ideal for sectors requiring comprehensive customer relationship management.Pega CRM integrates seamlessly with REST and SOAP, boosting productivity through multi-thread processing and effective queue management. Its superior case management features include...
Pega's licensing model is handled on a client-specific basis. Typically, it involves a subscription fee, which could be annual and based on factors such as the number of users or cases created. The pricing is on the higher side.
Price is always a concern for many organizations. They often think Pega is expensive, and sometimes they don't fully understand the pricing model. I use different models for different customer sizes, like user-based or case-based pricing. I'm not an expert on the specific details of the pricing structure. However, based on what I hear from customers, they often perceive Pega as expensive compared to Appian or other local technologies. This can influence their decision when choosing a solution. They might opt for cheaper local options unless they have a clear need for an enterprise-level solution, in which case they consider Pega. It's important to note that I'm not sure about the exact cost of Salesforce, but from what I hear from current customers, it's potentially even higher than Pega. In some cases, it might be two or three times more expensive. So, from that perspective, considering Pega's leadership in CRM and its comprehensive functionalities, it can still be a good option despite the cost.
It is expensive.
The licensing is case to case depending on the organization's requirements. There is no fixed price for this solution.