For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my enterprise clients.
L2 - Network Engineer at Sitel Group (previously Sykes)
Real User
Sep 22, 2023
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.
IT at a energy/utilities company with 10,001+ employees
Real User
Nov 22, 2022
Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point. Unfortunately, we did not receive the required enhancement support we so had to stop using the solution.
Infrastructure Services Manager at a transportation company with 10,001+ employees
Real User
May 1, 2021
We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.
IT Manager, Network Engineering at a retailer with 10,001+ employees
Real User
Jan 29, 2021
We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.
LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.
LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational...
The customers use LiveAction LiveNX for network monitoring and management purposes.
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my enterprise clients.
Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.
Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point. Unfortunately, we did not receive the required enhancement support we so had to stop using the solution.
We use LiveAction LiveNX for our infrastructure, supporting a range of customers.
We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.
We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.
Our primary use case of this solution is monitoring and troubleshooting.