Local Measure Engage serves as an agent desktop for our Amazon Connect contact center. Our call delivery lands via Local Measure Engage, allowing agents to handle both voice and messaging contacts. The platform enhances information for ease of use by the agents and allows self-queries for our customers. Local Measure Engage worked closely with us to tailor a solution that functioned well for both our agents and our customers.
Find out what your peers are saying about Local Measure, Amazon Web Services (AWS), Odigo and others in Contact Center as a Service (CCaaS). Updated: February 2026.
CCaaS provides cloud-based solutions for enhanced customer service operations, offering flexibility and reducing on-premises infrastructure needs. Ideal for businesses seeking efficient communication channels through a single platform.CCaaS enhances customer service delivery by integrating multiple communication channels into a centralized platform. It supports scalability, allowing businesses to adjust resources based on demand. This cloud-based service improves operational efficiency by...
Local Measure Engage serves as an agent desktop for our Amazon Connect contact center. Our call delivery lands via Local Measure Engage, allowing agents to handle both voice and messaging contacts. The platform enhances information for ease of use by the agents and allows self-queries for our customers. Local Measure Engage worked closely with us to tailor a solution that functioned well for both our agents and our customers.