Computer Technician at a tech services company with 11-50 employees
Real User
Nov 30, 2020
I used this solution for support. I would log into the client when they had an issue, which gets you into the work station. From there, I could fix whatever issues there were. It is pretty much the same as any other remote access product.
I primarily used LogMeIn Pro for remote services. It allowed me to remotely access and troubleshoot computers without having to go on-site.
I used this solution for support. I would log into the client when they had an issue, which gets you into the work station. From there, I could fix whatever issues there were. It is pretty much the same as any other remote access product.