I have been working with Zoho Flow for two years and have used it in many projects where I use it for data integration from another website to Zoho applications such as Zoho CRM and Zoho Creator. I use webhooks in Zoho Flow to take data from websites and sync that data to Zoho CRM, Zoho Creator, and many more applications. We use an IVR calling system that I can use directly in CRM to listen to call recordings. One of our clients needed to integrate Zoho Creator with the IVR system. I used APIs of IVR and integrated IVR to Zoho Creator, but faced an issue where I could not get the recording in Zoho Creator. To solve this problem, I used Zoho Flow. When a call ends, I suggested to the IVR team that I would give them a webhook, which triggers the data at the end of the call and that data comes into Zoho Flow. I wrote a custom function in Zoho Flow that creates a new record in the calling module in Creator and puts a public link of the call recording in the call module. I overcame that problem by using Zoho Flow webhooks. Zoho Flow allows us to integrate Zoho applications with other applications and within Zoho applications. In the past 15 days, I have used Zoho Booking to integrate with Zoho CRM. I used Zoho Flow for that integration because it is efficient and not time-consuming. We can integrate Zoho Book with Zoho CRM in about 10 to 15 minutes using Zoho Flow. When I write a custom function, it takes around one to two hours and the chance of mistakes increases. When I use Zoho Flow, the chance of error decreases, which I find most valuable. However, I found some limitations in Zoho Flow, such as not being able to directly integrate with the Jira application. For that, I use Zapier to integrate Zoho CRM with the Jira application. Currently, I have only integrated data between two Zoho applications. I do not have to use Zoho Flow to integrate other applications, except for the IVR system where I have used data integration by webhook.
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I have been working with Zoho Flow for two years and have used it in many projects where I use it for data integration from another website to Zoho applications such as Zoho CRM and Zoho Creator. I use webhooks in Zoho Flow to take data from websites and sync that data to Zoho CRM, Zoho Creator, and many more applications. We use an IVR calling system that I can use directly in CRM to listen to call recordings. One of our clients needed to integrate Zoho Creator with the IVR system. I used APIs of IVR and integrated IVR to Zoho Creator, but faced an issue where I could not get the recording in Zoho Creator. To solve this problem, I used Zoho Flow. When a call ends, I suggested to the IVR team that I would give them a webhook, which triggers the data at the end of the call and that data comes into Zoho Flow. I wrote a custom function in Zoho Flow that creates a new record in the calling module in Creator and puts a public link of the call recording in the call module. I overcame that problem by using Zoho Flow webhooks. Zoho Flow allows us to integrate Zoho applications with other applications and within Zoho applications. In the past 15 days, I have used Zoho Booking to integrate with Zoho CRM. I used Zoho Flow for that integration because it is efficient and not time-consuming. We can integrate Zoho Book with Zoho CRM in about 10 to 15 minutes using Zoho Flow. When I write a custom function, it takes around one to two hours and the chance of mistakes increases. When I use Zoho Flow, the chance of error decreases, which I find most valuable. However, I found some limitations in Zoho Flow, such as not being able to directly integrate with the Jira application. For that, I use Zapier to integrate Zoho CRM with the Jira application. Currently, I have only integrated data between two Zoho applications. I do not have to use Zoho Flow to integrate other applications, except for the IVR system where I have used data integration by webhook.