Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection and response could be better because the technical team operates detection and response, which is automatic and included in the price. Cloud console could be added as a feature. There is currently no cloud console. They could add this on-premise console to Bitdefender GravityZone Extended Detection and Response (XDR).
I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time. Also, I need the capability to calculate assets such as computers.
MSP Partner Manager at a computer software company with 51-200 employees
MSP
Top 20
2025-02-06T10:39:27Z
Feb 6, 2025
Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos.
Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)
Real User
Top 20
2024-05-20T14:32:11Z
May 20, 2024
The solution must improve its management features. They are not as good as Kaspersky's. Kaspersky provides remote desktop connection features, but Bitdefender doesn’t. I manage it remotely using SCCM. It would be better if it were all in one console.
Bitdefender is fairly solid, but if there is room for improvement, adding a feature like Data Loss Prevention would be beneficial. DLP helps prevent sensitive data from leaking out, and since Bitdefender is already deeply involved with our computers and servers, it could be a valuable addition. It is not a must-have, but it would be a nice extra layer of protection for our data.
At the moment, I haven't found any issues with Bitdefender GravityZone Ultra Plus, because the customer base is not very high, so I didn't find anything yet. The company I'm in is also providing EMC, as the security settings are done based on customer requirements, so right now, I haven't found any issues. What would make Bitdefender GravityZone Ultra Plus better is for it to have good, easy, and straightforward administrative and troubleshooting functions that I've seen in other enterprise solutions such as SentinelOne, FireEye, and CrowdStrike. I have not observed these in Bitdefender GravityZone Ultra Plus. For example, in SentinelOne, I've tested it and in test scenarios, the solution detects a threat, then gives you the exact location of where the threat is, and which files are affected. Sophos also has that feature. I sell Sophos and I've seen that it works pretty well. It also detects threats and shows me the location, and which machines are affected. In Bitdefender GravityZone Ultra Plus, I didn't see these happening. The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne. If you go to any review site, you will find that Bitdefender GravityZone Ultra Plus has much fewer reviews compared to SentinelOne and FireEye. Its performance could be better. If Bitdefender GravityZone Ultra Plus can be advertised better, for example, you can give it to the enterprise people so more people can give reviews about it that would help make its performance better.
Learn what your peers think about Bitdefender GravityZone Extended Detection and Response (XDR). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection and response could be better because the technical team operates detection and response, which is automatic and included in the price. Cloud console could be added as a feature. There is currently no cloud console. They could add this on-premise console to Bitdefender GravityZone Extended Detection and Response (XDR).
I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time. Also, I need the capability to calculate assets such as computers.
Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos.
The solution must improve its management features. They are not as good as Kaspersky's. Kaspersky provides remote desktop connection features, but Bitdefender doesn’t. I manage it remotely using SCCM. It would be better if it were all in one console.
Bitdefender is fairly solid, but if there is room for improvement, adding a feature like Data Loss Prevention would be beneficial. DLP helps prevent sensitive data from leaking out, and since Bitdefender is already deeply involved with our computers and servers, it could be a valuable addition. It is not a must-have, but it would be a nice extra layer of protection for our data.
At the moment, I haven't found any issues with Bitdefender GravityZone Ultra Plus, because the customer base is not very high, so I didn't find anything yet. The company I'm in is also providing EMC, as the security settings are done based on customer requirements, so right now, I haven't found any issues. What would make Bitdefender GravityZone Ultra Plus better is for it to have good, easy, and straightforward administrative and troubleshooting functions that I've seen in other enterprise solutions such as SentinelOne, FireEye, and CrowdStrike. I have not observed these in Bitdefender GravityZone Ultra Plus. For example, in SentinelOne, I've tested it and in test scenarios, the solution detects a threat, then gives you the exact location of where the threat is, and which files are affected. Sophos also has that feature. I sell Sophos and I've seen that it works pretty well. It also detects threats and shows me the location, and which machines are affected. In Bitdefender GravityZone Ultra Plus, I didn't see these happening. The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne. If you go to any review site, you will find that Bitdefender GravityZone Ultra Plus has much fewer reviews compared to SentinelOne and FireEye. Its performance could be better. If Bitdefender GravityZone Ultra Plus can be advertised better, for example, you can give it to the enterprise people so more people can give reviews about it that would help make its performance better.
The mobile version needs improvement. The graphics for the mobile client is very old, but the rest is fine.