Manager II at ICICI Prudential Life Insurance Company Ltd
Real User
Top 10
2024-06-13T08:35:30Z
Jun 13, 2024
Only for the customized IOCs, there is a need to highlight certain aspects, and based on it, we get to block only the hash values but is not based on the file name, like .exe, or other extensions, so I can't block them, making it in an area where the solution needs to improve. My company had raised a concern with CrowdStrike's support team when one of the antivirus applications that communicates with CrowdStrike started misbehaving. For both the aforementioned tools, the same support ticket had to be raised. If my company had to provide any suggestions regarding the whitelisting part, there was a delay of over a month when dealing with the product's support team. If the tool's support team suggests users follow certain steps, and if it is not followed or is not in progress, then after two or three days, the tool's support team needs to join a video call and provide a resolution to the users. Some policies in the tool need to be fine-tuned. Customized IOCs need to be improved since they have certain shortcomings. With the customized IOCs, it can be made possible to block a file extension with a filename or file extension type of blocking. Providing users with the ability to customize policies would be a good improvement to the solution.
CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat detection, AI-driven capabilities, and seamless integration with other platforms. Its cloud-native design provides robust security across diverse environments, making it a reliable choice for modern cybersecurity needs.CrowdStrike Falcon is heralded for features like robust endpoint visibility, threat detection, and AI-driven capabilities. Users value its efficient real-time monitoring, which maintains low...
Only for the customized IOCs, there is a need to highlight certain aspects, and based on it, we get to block only the hash values but is not based on the file name, like .exe, or other extensions, so I can't block them, making it in an area where the solution needs to improve. My company had raised a concern with CrowdStrike's support team when one of the antivirus applications that communicates with CrowdStrike started misbehaving. For both the aforementioned tools, the same support ticket had to be raised. If my company had to provide any suggestions regarding the whitelisting part, there was a delay of over a month when dealing with the product's support team. If the tool's support team suggests users follow certain steps, and if it is not followed or is not in progress, then after two or three days, the tool's support team needs to join a video call and provide a resolution to the users. Some policies in the tool need to be fine-tuned. Customized IOCs need to be improved since they have certain shortcomings. With the customized IOCs, it can be made possible to block a file extension with a filename or file extension type of blocking. Providing users with the ability to customize policies would be a good improvement to the solution.
The tool is more expensive than other products in the market.