For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
System Engineer II at a tech services company with 1,001-5,000 employees
Consultant
Top 20
Dec 4, 2025
For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers. Faster cloud virtualization performance for Hyper-V and VMware is needed since sometimes it is slower compared to expectations, and a more customizable retention policy would be beneficial. For integration, stronger ties with RMM and PSA tools would be advantageous, as well as improvements in documentation to include more technical depth and real-world examples. I have often faced issues with snapshot failures and found the provided error codes lacking solutions, which leads me to spend time raising support tickets.
President & CEO at a tech vendor with 51-200 employees
MSP
Top 10
Nov 18, 2025
I have not seen any reduction in the RTOs since I started using Datto SIRIS. We are experimenting with the one-click disaster recovery feature now. The limitations we found on it are related to VMware, not necessarily to anything else other than VMware. We included Hero Reports in our technology business reviews, and those were very beneficial to our IT reporting needs. It gave the team very easy access to the reports that we can look for to present to our customers regarding what we are doing with Hero Reports. We are not using the one-deploy secure edge integration with the BCDR. We have tried the one-click DR cleanup feature, and we only found it limited beneficial. The metadata that it was supposed to clean up was not that good. We had trouble with Cloud VLAN, specifically the one-click Cloud VLAN feature, in making the VMware visible on the network. We needed to open a case with Datto support. We had to upload our logs and they initially told us it is the network. Then we asked what part of the network, and they said maybe some additional ports need to be opened. We finally got it going, but saying that it is the network is not detailed enough. We need more specific information about the network. I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it. The initial ALTO did not support VMware, but Datto SIRIS does. We are pushing the outer limit of it, so I have to review our retention and potentially upgrade. Unlocking more data storage capacity is something they can do better in Datto SIRIS so I do not have to ship products or parts when I am ready for the upgrade. If I need the upgrade, they can just unlock it for me remotely.
Senior AZURE Engineer at a tech vendor with 501-1,000 employees
Real User
Top 20
Nov 17, 2025
There is no room for improvement right now; it is good. Whatever is being done should be done with great efforts, or otherwise it is going to be too complicated.
Engineer at a renewables & environment company with 51-200 employees
Real User
Top 10
Oct 15, 2025
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment. Integration backup for Mac OS is something I wish Datto SIRIS would improve.
I can't think of anything that can be improved with Datto SIRIS; it's a very good all-round product. If I could imagine a future feature to enhance my experience with Datto SIRIS, it would be better integration, especially since we're using the Datto RMM.
Datto SIRIS is designed for efficient backup and disaster recovery, offering features that reduce downtime and streamline data management processes. Its strengths lie in rapid recovery and comprehensive reporting, making it a competitive option in the backup market.Datto SIRIS provides an integrated approach to business continuity, focusing on minimizing downtime with robust backups and recovery systems. Key innovations include Instant Virtualization for rapid recovery, Inverse Chain...
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers. Faster cloud virtualization performance for Hyper-V and VMware is needed since sometimes it is slower compared to expectations, and a more customizable retention policy would be beneficial. For integration, stronger ties with RMM and PSA tools would be advantageous, as well as improvements in documentation to include more technical depth and real-world examples. I have often faced issues with snapshot failures and found the provided error codes lacking solutions, which leads me to spend time raising support tickets.
I have not seen any reduction in the RTOs since I started using Datto SIRIS. We are experimenting with the one-click disaster recovery feature now. The limitations we found on it are related to VMware, not necessarily to anything else other than VMware. We included Hero Reports in our technology business reviews, and those were very beneficial to our IT reporting needs. It gave the team very easy access to the reports that we can look for to present to our customers regarding what we are doing with Hero Reports. We are not using the one-deploy secure edge integration with the BCDR. We have tried the one-click DR cleanup feature, and we only found it limited beneficial. The metadata that it was supposed to clean up was not that good. We had trouble with Cloud VLAN, specifically the one-click Cloud VLAN feature, in making the VMware visible on the network. We needed to open a case with Datto support. We had to upload our logs and they initially told us it is the network. Then we asked what part of the network, and they said maybe some additional ports need to be opened. We finally got it going, but saying that it is the network is not detailed enough. We need more specific information about the network. I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it. The initial ALTO did not support VMware, but Datto SIRIS does. We are pushing the outer limit of it, so I have to review our retention and potentially upgrade. Unlocking more data storage capacity is something they can do better in Datto SIRIS so I do not have to ship products or parts when I am ready for the upgrade. If I need the upgrade, they can just unlock it for me remotely.
There is no room for improvement right now; it is good. Whatever is being done should be done with great efforts, or otherwise it is going to be too complicated.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment. Integration backup for Mac OS is something I wish Datto SIRIS would improve.
I can't think of anything that can be improved with Datto SIRIS; it's a very good all-round product. If I could imagine a future feature to enhance my experience with Datto SIRIS, it would be better integration, especially since we're using the Datto RMM.