There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise ( /products/eg-enterprise-reviews ) is usually too expensive. Another improvement could be licensing options for service providers, enabling multi-tenant resources.
Consultant at a computer software company with 5,001-10,000 employees
Real User
Top 20
Jan 15, 2024
eG Enterprise should include improvements in the IPM space. The solution should improve on the security side and include some more API integrations into wider application platforms.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Jun 21, 2022
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.
Consultant at a tech services company with 1,001-5,000 employees
MSP
Top 5
Dec 2, 2021
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Jun 30, 2021
The solution needs to enhance the management dashboards. They have small dashboards. You can do small customizations on it, however, when you have business requirements that require executive dashboards it will cost us too much. They need to do a development like this. We are looking to have tenure-based services covered in eG. They promised us this in the future.
eG Enterprise is a comprehensive tool offering end-to-end monitoring across applications, infrastructure, and Citrix environments through a single visual interface, simplifying diagnostics and configuration.
eG Enterprise provides a robust platform that integrates monitoring and diagnostics capabilities for diverse IT landscapes. Users benefit from a centralized view of applications and infrastructure, bolstered by visual topology maps and intuitive data presentation. The...
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise ( /products/eg-enterprise-reviews ) is usually too expensive. Another improvement could be licensing options for service providers, enabling multi-tenant resources.
eG Enterprise should include improvements in the IPM space. The solution should improve on the security side and include some more API integrations into wider application platforms.
The integration must be improved.
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
The solution needs to enhance the management dashboards. They have small dashboards. You can do small customizations on it, however, when you have business requirements that require executive dashboards it will cost us too much. They need to do a development like this. We are looking to have tenure-based services covered in eG. They promised us this in the future.