Software Asset Manager at a financial services firm with 10,001+ employees
Real User
Top 5
May 13, 2026
While the solution works well, perhaps because we are still in the early stages of becoming familiar with the technology, I would appreciate improvements in the SaaS environment. Specifically, I would want purchase orders created from an on-premises licensing perspective to be replicated or pulled through from a SaaS visibility view so that licensing tracking happens seamlessly. I believe this is possibly feasible, however it is not currently the case for our estate, though it could be something we need to enable. Additionally, I would appreciate easier enablement of any APIs needed and any administrator-managed or console-managed software for the ability to plug into those systems seamlessly. This would be a strong selling point for me. I would also appreciate the ability to see actual usage on the on-premises instance as much as we do from the SaaS solution. Being able to see when the software was last used by a user according to defined criteria, such as within 90 or 120 days, would be valuable. While it is good to see that software is licensed and installed, knowing when it was last accessed and how long it was used, or the frequency of use by that user or application, would provide critical insight. The licensing matrix also has limitations that I wish were easier to manage. While I understand it does not offer an option to create custom criteria, there are instances where customization is necessary. For example, transactional licensing with Adobe e-signing does not have a standard way to track usage. DocuSign envelopes cannot be tracked through the system. The same applies to signing hub solutions where OTPs and SMSs generated with each transaction cannot be tracked, and this has financial implications for the business and value for management since this is how vendors bill us. Having a second resource to validate the information that vendors provide would be beneficial.
Senior Cloud Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
Apr 28, 2026
Flexera Cloud Cost Management could improve by modernizing the user experience, as many users find the interface feels a bit dated compared to cloud-native competitors such as Vantage or CloudHealth. Another suggestion is to deepen the AI-driven auto-remediation; Flexera Cloud Cost Management is excellent at providing recommendations, but it still requires a manual click to approve or a custom script to execute an action. I suggest simplifying Flexera Cloud Cost Management SaaS platform because Flexera Cloud Cost Management's special sauce is software asset management. Integrating those on-prem licenses with cloud usage can still be complex to set up for a user.
Flexera Cloud Cost Management can be improved by developing a normal chat interface or application where non-technical users do not have to navigate through Flexera API application or website. A chatbot integrated behind the scenes could allow users to ask questions about license management and receive metrics in charts or visual formats. Using AI in this process could create a significant impact, combining both AI utilization and license management into a single solution. I would suggest that Flexera build a solution specific to particular organizations, as I am working with IBM. A well-oriented, UI-specific application for IBM could be shown to stakeholders to demonstrate improved license management through Flexera solutions.
Flexera Cloud Cost Management provides a comprehensive approach to managing and optimizing cloud expenses. It is designed to streamline cost management and efficiency for informed decision-making.Flexera Cloud Cost Management offers capabilities to efficiently handle cloud spend by providing insights into cost control, budget management, and optimization strategies. It enables organizations to gain visibility into cloud expenses, allowing effective financial planning and operational...
While the solution works well, perhaps because we are still in the early stages of becoming familiar with the technology, I would appreciate improvements in the SaaS environment. Specifically, I would want purchase orders created from an on-premises licensing perspective to be replicated or pulled through from a SaaS visibility view so that licensing tracking happens seamlessly. I believe this is possibly feasible, however it is not currently the case for our estate, though it could be something we need to enable. Additionally, I would appreciate easier enablement of any APIs needed and any administrator-managed or console-managed software for the ability to plug into those systems seamlessly. This would be a strong selling point for me. I would also appreciate the ability to see actual usage on the on-premises instance as much as we do from the SaaS solution. Being able to see when the software was last used by a user according to defined criteria, such as within 90 or 120 days, would be valuable. While it is good to see that software is licensed and installed, knowing when it was last accessed and how long it was used, or the frequency of use by that user or application, would provide critical insight. The licensing matrix also has limitations that I wish were easier to manage. While I understand it does not offer an option to create custom criteria, there are instances where customization is necessary. For example, transactional licensing with Adobe e-signing does not have a standard way to track usage. DocuSign envelopes cannot be tracked through the system. The same applies to signing hub solutions where OTPs and SMSs generated with each transaction cannot be tracked, and this has financial implications for the business and value for management since this is how vendors bill us. Having a second resource to validate the information that vendors provide would be beneficial.
Flexera Cloud Cost Management could improve by modernizing the user experience, as many users find the interface feels a bit dated compared to cloud-native competitors such as Vantage or CloudHealth. Another suggestion is to deepen the AI-driven auto-remediation; Flexera Cloud Cost Management is excellent at providing recommendations, but it still requires a manual click to approve or a custom script to execute an action. I suggest simplifying Flexera Cloud Cost Management SaaS platform because Flexera Cloud Cost Management's special sauce is software asset management. Integrating those on-prem licenses with cloud usage can still be complex to set up for a user.
Flexera Cloud Cost Management can be improved by developing a normal chat interface or application where non-technical users do not have to navigate through Flexera API application or website. A chatbot integrated behind the scenes could allow users to ask questions about license management and receive metrics in charts or visual formats. Using AI in this process could create a significant impact, combining both AI utilization and license management into a single solution. I would suggest that Flexera build a solution specific to particular organizations, as I am working with IBM. A well-oriented, UI-specific application for IBM could be shown to stakeholders to demonstrate improved license management through Flexera solutions.