Service Cloud Gb Strat High Technology Enterprise Account Executive at a tech vendor with 10,001+ employees
Real User
Top 10
Aug 11, 2026
I think whenever you're using these tools, you want it to be as conversational as possible, and I think more of that would be helpful for Heavy.AI. Allowing you to ask questions on how to do things inside of Heavy.AI and have it actually show you how to do it as you're doing it would be beneficial. That way you don't have to spend a lot of time trying things out through trial and error. Trial and error can be helpful because you're learning it that way, but at the same time, when you're just trying to do things quickly and you're not a professional or a user that uses it all the time, you might not have that. So you want to be able to get that information quickly and easily. Some aspects I didn't like, but some of it's just like, "of course not." I wish I could snap my fingers and have everything be perfect, but that's not realistic. The infrastructure is probably fairly expensive. I can't afford to do that. I would need my business, the company that I work for to do it for us. Otherwise I can't really do it. It's just expensive. I did feel that it was pretty easy to use, but I'm a little bit more experienced than the average person, so maybe someone less technical like my colleagues would struggle initially to figure it out. I think maybe enhancing the user-friendliness for people that are not coders, just kind of setting up the workflows and things so it's just easier would help. It seems to be more purpose-built for spatial stuff, for location plus time and things, but general purpose BI is kind of an important thing. I don't think people were actually taking advantage of that, and when they're not doing that, it creates a little bit of trouble.
AI Ops Lead at a financial services firm with 501-1,000 employees
Real User
Top 10
Jul 17, 2026
Heavy.AI can be improved since it is a very large and comprehensive tool. For someone who does not have expertise in the tool, they will struggle somewhat, so I think it could be made easier for people. The only other improvement Heavy.AI needs is increased user adoption.
Relational Databases Tools help organizations manage and analyze data efficiently. They are essential for businesses that rely on structured data storage, offering scalability and security.These tools store data in predefined tables, ensuring structure and consistency. They support SQL for data manipulation and are crafted to handle complex queries and a large number of transactions simultaneously. Users appreciate the robust data integration capabilities and the tools' ability to enforce...
I think whenever you're using these tools, you want it to be as conversational as possible, and I think more of that would be helpful for Heavy.AI. Allowing you to ask questions on how to do things inside of Heavy.AI and have it actually show you how to do it as you're doing it would be beneficial. That way you don't have to spend a lot of time trying things out through trial and error. Trial and error can be helpful because you're learning it that way, but at the same time, when you're just trying to do things quickly and you're not a professional or a user that uses it all the time, you might not have that. So you want to be able to get that information quickly and easily. Some aspects I didn't like, but some of it's just like, "of course not." I wish I could snap my fingers and have everything be perfect, but that's not realistic. The infrastructure is probably fairly expensive. I can't afford to do that. I would need my business, the company that I work for to do it for us. Otherwise I can't really do it. It's just expensive. I did feel that it was pretty easy to use, but I'm a little bit more experienced than the average person, so maybe someone less technical like my colleagues would struggle initially to figure it out. I think maybe enhancing the user-friendliness for people that are not coders, just kind of setting up the workflows and things so it's just easier would help. It seems to be more purpose-built for spatial stuff, for location plus time and things, but general purpose BI is kind of an important thing. I don't think people were actually taking advantage of that, and when they're not doing that, it creates a little bit of trouble.
Heavy.AI can be improved since it is a very large and comprehensive tool. For someone who does not have expertise in the tool, they will struggle somewhat, so I think it could be made easier for people. The only other improvement Heavy.AI needs is increased user adoption.