Applications Analyst at a healthcare company with 1,001-5,000 employees
Real User
Top 5
Jun 25, 2026
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.
Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs, but it would be better to have an option to block websites based on keywords instead of URLs. While this is somewhat technical, having this capability would be better because it is always an issue to find a way to block sites based on keywords instead of URLs. Regarding room for improvement, additional features such as AI capabilities and an improved blocking mechanism would be beneficial. Jamf School has the feature to support Chromebooks as well, but because of the limitation of keyword detection and blocking, we are not using it and instead use another tool. The Chromebook support is provided, and I have heard about Windows support as well, though I have not tried it yet. Perhaps next year I can explore it. Currently, we are using Jamf School with Apple devices only, specifically iPads.
I do not currently have a scale in which I have measured these parts, but I can tell you it has really saved a significant quantity of hours with onboarding speed and regression efficiency. I can say that Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management. If I provide a comparison, before Jamf School, manual device setup per device included app install time of three to five minutes, test enrollments of five minutes, and certificates altogether taking 20 minutes. After Jamf School, with automated policy and environment, the overall process can be completed in three to five minutes. I believe the speed is quite perfect. I do not think there is currently any improvement needed for this aspect. If I use it further in three to four months, I will be able to tell whether any improvement is required.
If you start the system update in Jamf School, you cannot stop it. When we once started the update on 200 iPads and faced an issue with the internet, we couldn't stop the process.
Jamf School simplifies managing Apple devices such as iPads and MacBooks in educational institutions by streamlining administrative tasks, policy enforcement, distribution infrastructure, and software deployment.
Jamf School effectively handles device management needs, providing a smooth operation for educational institutions. It offers an easy data entry process, saving time for technicians who appreciate its user-friendly interface. Automated device enrollment helps manage multiple...
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.
Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs, but it would be better to have an option to block websites based on keywords instead of URLs. While this is somewhat technical, having this capability would be better because it is always an issue to find a way to block sites based on keywords instead of URLs. Regarding room for improvement, additional features such as AI capabilities and an improved blocking mechanism would be beneficial. Jamf School has the feature to support Chromebooks as well, but because of the limitation of keyword detection and blocking, we are not using it and instead use another tool. The Chromebook support is provided, and I have heard about Windows support as well, though I have not tried it yet. Perhaps next year I can explore it. Currently, we are using Jamf School with Apple devices only, specifically iPads.
I do not currently have a scale in which I have measured these parts, but I can tell you it has really saved a significant quantity of hours with onboarding speed and regression efficiency. I can say that Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management. If I provide a comparison, before Jamf School, manual device setup per device included app install time of three to five minutes, test enrollments of five minutes, and certificates altogether taking 20 minutes. After Jamf School, with automated policy and environment, the overall process can be completed in three to five minutes. I believe the speed is quite perfect. I do not think there is currently any improvement needed for this aspect. If I use it further in three to four months, I will be able to tell whether any improvement is required.
If you start the system update in Jamf School, you cannot stop it. When we once started the update on 200 iPads and faced an issue with the internet, we couldn't stop the process.
Having everything centralized would be a preferable update.
There is room for improvement with the security aspects, like scripting. Moreover, the response time should be faster when we're doing the search.
The product must improve its price. Price is always an issue for education and nonprofit organizations.