Assistant Manager at a government with 201-500 employees
Real User
Top 10
Dec 30, 2025
I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer.
API Technical Architect at Independent API Consultant
Real User
Top 5
Oct 28, 2025
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers. If a new person joins a team and wants to start using Kong's product and their associated tools, they would find it difficult initially compared to Google, Amazon, or Microsoft products, or even Azure from the deployment perspective. Kong has been working on their documentation and has developed a separate portal for the documentation. They are trying to improve that area.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Real User
Top 10
Apr 25, 2025
Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams. Additionally, the licensing model could be simplified, especially in how they charge and track usage. There are also some technical restrictions around exposing GRPC APIs, but I have not explored this yet.
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability. Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery,...
I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers. If a new person joins a team and wants to start using Kong's product and their associated tools, they would find it difficult initially compared to Google, Amazon, or Microsoft products, or even Azure from the deployment perspective. Kong has been working on their documentation and has developed a separate portal for the documentation. They are trying to improve that area.
Pricing might be a topic to consider regarding improvements. I may advise Proofpoint to adjust marketing solutions based on each country itself.
Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams. Additionally, the licensing model could be simplified, especially in how they charge and track usage. There are also some technical restrictions around exposing GRPC APIs, but I have not explored this yet.