What needs improvement with McAfee MVISION Cloud?

The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more learning opportunities. If they could provide tools to help users interested in learning more about the technology, that would be ideal.

You can integrate Skyhigh's rules with Active Directory groups. For example, you can allow access to a specific website for a defined set of users. I can do that, but the rules are not straightforward. It can look up the group in Active Directory. However, it doesn't always find the proper group name. The rule configuration should be simpler and more granular. The admin should be able to map 80 groups in the rules quickly. Backups could be more automated. I have to manually back up all the policies and I can't schedule this. That is a pain. I must remind myself to back up the policies weekly.

An area for improvement in Skyhigh Security is its UI. It needs to be enhanced and made more user-friendly. Right now, the UI of Skyhigh Security is sometimes confusing. For example, my company is deploying Skyhigh Security for a client and integrating it on the cloud, from an on-premises deployment to a hybrid deployment. Though the experience isn't bad, there needs to be more enhancements. Another room for improvement in Skyhigh Security is the limited training resources, especially when you compare it with Cisco, which has many study materials in the market, even free training resources. You'll get limited resources if you search for Skyhigh Security tutorials on Google and YouTube. Because of high-security requirements and the training material for Skyhigh Security not being available, most engineers and architects avoid the product because there'd be a lack of knowledge in configuring and achieving the goals you'd want to reach via the use of Skyhigh Security. The NOC team deploying the product is having difficulty getting training resources for Skyhigh Security. You'll be charged an enormous amount if you search the market for training because of the limited resources available. Skyhigh Security needs to work on marketing and awareness as an improvement to the product. I'd like to see proper branding in the next release of Skyhigh Security. for example, if I know the product and I have training materials, that would give me the confidence to recommend it to customers. Skyhigh Security should send marketing emails to people, especially architects, explaining what the product is about, its features, and where to get training materials on Skyhigh Security. A free lab available with the basic features of Skyhigh Security would also be great, so anyone can log in and check the product within the vendor site. It's just making one small lab that anyone could click on to access the product and see how basic features work. Currently, when you download Skyhigh Security, there are minimal resources for testing it, and if I don't know the product, why would I purchase it for testing? Through a small lab or trial, you can go and log in and say, "This is an excellent product, so I'm going to purchase it, then install it in my production environment." The on-premise version of Skyhigh Security can be integrated with cloud solutions. Still, it would be great if Skyhigh Security could be deployed on the cloud and proactively monitor on-premises integration, so customers who don't have on-premises infrastructure could also deploy Skyhigh Security on the cloud to integrate with both on-premises and cloud solutions. If Skyhigh Security can work in both environments, that would be nice because you can manage everything from a single product. Another feature I'd like to see in Skyhigh Security is the auto repair feature, which enables the product to repair itself whenever there's an issue. For example, suppose Skyhigh Security is used on a three-node cluster, and most of the cluster is down. In that case, the product should be able to re-trigger another node and create that node automatically. If one instance is down, Skyhigh Security should automatically create another instance. No product in the market currently supports auto repair, so if that feature is available in Skyhigh Security, many customer issues, such as breakdowns or downtimes, would be solved. The auto repair feature would also make Skyhigh Security good for DR (Disaster Recovery), and that would lessen customers' worry about production. Customers will confidently say, "Okay, the product is down, but Skyhigh Security will automatically repair it, so I won't need to worry about it."

Skyhigh Security, as a product, is excellent, but in terms of the right services and support, those are lagging very much, for example, in Trellix. From one hundred, its score has gone down to ten, so ten out of one hundred, otherwise, it's the number one product. Pricing and design are fine, so no further changes are required on those. What I'd like to see in the next release of Skyhigh Security is a single console for all the products, for example, under the Trellix portfolio, it would be good if it could be managed by a single console because it's not possible currently. Competition is running much faster than the solution, so to improve Skyhigh Security and catch up to the competition, there's a need to add these additional features into one console.

You have got a lot of people in the industry now like Netskope and a lot of people in that space. You can't really say one's better than the other. They all were built off the original architecture and what a CASB is, however, maybe they scale better, and maybe their brand of deployment is stronger. You have to have some kind of background with cloud-based security, like working with different providers and how to make instances in the clouds and that kind of stuff - including cloud, networking cloud, cloud application development, anything like that is a requirement to be in the CASB space.

It is an expensive solution.

MVISION Cloud is not well known and there should be more information about the solution. There could be integration to local applications. In a future release, they could improve by adding Shower IT.

McAfee needs to add more products that could be managed from the cloud. At the moment, not all of their endpoint products can be managed from this console. I'd like McAfee endpoint products to be managed from the cloud console. It's my understanding that they do plan to do this. It's just a matter of time. There are still a lot of customers who are demanding on-premise solutions. That's the situation on the ground here. People do not easily switch to cloud products. They're sticking to on-premise solutions so that they can fully control their IT.

The solution is the leader in the market right now. It's hard to consider where it falls short, as it is so far ahead of everything else. One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps. That can be room for improvement. I'd love to see an on-prem version of the product. Instead of McAfee providing the service, it should be also software available for customers in the market to install on their data centers.

The solution is hard to configure, our team does not have specific training requirements for McAfee making it difficult. Another issue is with decreasing performance with desktop and laptop due to the solution. In a future release, I would like them to add email protection as part of their offerings.

It needs to be more user-friendly, as it is a little bit complicated to use. They should implement straightforward automation capabilities that include the integration of AI and ML. It should be able to handle solutions quickly whenever a rule has to be created. It should, for example, suggest to the admin that if there is any indication of data corruption then a notification will be sent. In addition, initial steps will be taken to ensure that the data is safe.

The biggest challenge we have with McAfee is their cross-cloud support. They tend to lag by a few months, in terms of providing support for new cloud platforms, or new cloud features. We're primarily focused on SaaS, so the other opportunities for them to improve their integration is with AWS and PaaS. I would like to see better integration with on-premise tools.

I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go.

Integration with other technology ecosystems.