Salesforce Experience Cloud is a strong platform, but there are a few cases where it could improve. One area is performance. Pages with many custom Lightning Web Components or complex data retrieval can sometimes load slowly and require additional optimization. The initial setup and configuration can also be challenging for organizations with complex security and sharing requirements. I would like to see more out-of-the-box templates and UI customization options to reduce development effort for common portal use cases. Finally, troubleshooting and debugging issues for external users could be more straightforward with enhanced diagnostic tools and logging. These improvements would make the development and maintenance even more efficient. I would also appreciate improvements to documentation and debugging tools, especially for complex implementations involving custom components and integrations. Better monitoring and more detailed error logs for external users would help developers identify and resolve issues more quickly. In addition, having more pre-built, industry-specific templates and reusable components would reduce implementation time and make it easier for organizations to launch new portals. Overall, the platform is highly capable, but these enhancements would improve both the developer experience and long-term maintenance.
The biggest friction point I would say is that sometimes it is a bit difficult to debug errors. Currently, for building the Lightning Web Components, it would be faster if we had templates to start with.
There was one area that could be improved regarding document generation within Salesforce Experience Cloud. When submitting a form and wanting to have a PDF copy downloaded within the system, or when doing an integration with DocuSign while generating a document, we faced some challenges. This process could be made smoother.
Salesforce Associate Architect at a tech services company with 51-200 employees
Real User
Top 10
Oct 7, 2024
Some limitations include not being able to hide buttons based on criteria on the portal side and requiring complex workarounds. These limitations are known and are under consideration for future updates.
The CSS library of Salesforce is not as customizable as I would prefer. I work with Windows, and the library is not very adaptable. It would be a great feature if Salesforce's library were more customizable according to user needs.
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Salesforce Experience Cloud is a strong platform, but there are a few cases where it could improve. One area is performance. Pages with many custom Lightning Web Components or complex data retrieval can sometimes load slowly and require additional optimization. The initial setup and configuration can also be challenging for organizations with complex security and sharing requirements. I would like to see more out-of-the-box templates and UI customization options to reduce development effort for common portal use cases. Finally, troubleshooting and debugging issues for external users could be more straightforward with enhanced diagnostic tools and logging. These improvements would make the development and maintenance even more efficient. I would also appreciate improvements to documentation and debugging tools, especially for complex implementations involving custom components and integrations. Better monitoring and more detailed error logs for external users would help developers identify and resolve issues more quickly. In addition, having more pre-built, industry-specific templates and reusable components would reduce implementation time and make it easier for organizations to launch new portals. Overall, the platform is highly capable, but these enhancements would improve both the developer experience and long-term maintenance.
The biggest friction point I would say is that sometimes it is a bit difficult to debug errors. Currently, for building the Lightning Web Components, it would be faster if we had templates to start with.
There was one area that could be improved regarding document generation within Salesforce Experience Cloud. When submitting a form and wanting to have a PDF copy downloaded within the system, or when doing an integration with DocuSign while generating a document, we faced some challenges. This process could be made smoother.
Some limitations include not being able to hide buttons based on criteria on the portal side and requiring complex workarounds. These limitations are known and are under consideration for future updates.
The CSS library of Salesforce is not as customizable as I would prefer. I work with Windows, and the library is not very adaptable. It would be a great feature if Salesforce's library were more customizable according to user needs.