Security Engineer at a financial services firm with 201-500 employees
Real User
Jan 27, 2026
We are using a traditional security gateway and we have a lot of challenges with that, which is why we are trying to get something based on ML and AI, something that can address our current challenges. That is why we are looking for a new solution that is AI-based. With Sublime Security, so far, I have seen a lot of false positives, and it is something that can bring a lot of administrative overhead.
Manager Security Operations Center at a educational organization with 10,001+ employees
Real User
Top 10
Oct 10, 2025
I know that a lot of time has been invested in improving the efficacy of the platform, and it shows; it performs very well. Moving forward, I think our focus should be on how to achieve better integration with other systems. While they do provide API-level access and web hooks, I believe more out-of-the-box integrations with SOAR platforms and SIEM tools would enhance Sublime's value. This would allow it to be integrated more closely with the workflows of various teams and could potentially increase its market appeal. From my perspective, the tool itself functions exceptionally well, which gives me confidence in the system. I want to see this functionality extend to other tools that I use, enabling faster automation and improved workflows for the team, particularly from a security operations standpoint. I have no critiques regarding the tool itself. They've done an outstanding job and are maintaining high quality throughout their development process. They have a great product, and it's essential that they continue to uphold that standard, even though it requires significant effort.
Head of IT at a manufacturing company with 51-200 employees
Real User
Nov 30, 2023
The ability for users to look at their own quarantine box needs improvement. So at the moment, it doesn't give you the ability to see every email that has been quarantined. No end-user has the ability to see what's being quarantined. It's only people who have access to the back-end platform that can actually see what has been quarantined. The end user doesn't know if they have an email that has been quarantined, only if they're expecting something that didn't come through. In future releases, I would just like to see that ability for users to see what's being quarantined and what's not quarantined but safe. Just those genuine false positives.
Email Security is crucial for protecting organizations against threats like phishing, malware, and data breaches. It involves tools and practices to secure email communication and accounts from unauthorized access or loss of information.Email Security solutions offer a range of features to guard against threats. They protect confidential information, prevent unauthorized access, and minimize risk by blocking malicious emails. These solutions can automatically scan and filter emails, encrypt...
We are using a traditional security gateway and we have a lot of challenges with that, which is why we are trying to get something based on ML and AI, something that can address our current challenges. That is why we are looking for a new solution that is AI-based. With Sublime Security, so far, I have seen a lot of false positives, and it is something that can bring a lot of administrative overhead.
I know that a lot of time has been invested in improving the efficacy of the platform, and it shows; it performs very well. Moving forward, I think our focus should be on how to achieve better integration with other systems. While they do provide API-level access and web hooks, I believe more out-of-the-box integrations with SOAR platforms and SIEM tools would enhance Sublime's value. This would allow it to be integrated more closely with the workflows of various teams and could potentially increase its market appeal. From my perspective, the tool itself functions exceptionally well, which gives me confidence in the system. I want to see this functionality extend to other tools that I use, enabling faster automation and improved workflows for the team, particularly from a security operations standpoint. I have no critiques regarding the tool itself. They've done an outstanding job and are maintaining high quality throughout their development process. They have a great product, and it's essential that they continue to uphold that standard, even though it requires significant effort.
The ability for users to look at their own quarantine box needs improvement. So at the moment, it doesn't give you the ability to see every email that has been quarantined. No end-user has the ability to see what's being quarantined. It's only people who have access to the back-end platform that can actually see what has been quarantined. The end user doesn't know if they have an email that has been quarantined, only if they're expecting something that didn't come through. In future releases, I would just like to see that ability for users to see what's being quarantined and what's not quarantined but safe. Just those genuine false positives.