While I have mentioned many advantages of Symantec Protection Engine, there are areas for improvement, particularly the dashboard features. I find that some features are not available, leading us to rely on third-party solutions like Elastic for dashboard creation. Additionally, the console experience is quite traditional, especially compared to competitors like Carbon Black, which have more visually appealing and informative dashboards. Support from Broadcom is another area needing improvement since it has issues that affect customer experience. Comparing Symantec Protection Engine to other vendors, the primary difference lies in the dashboards, which lack intuitiveness and the comprehensive information that a CXO would expect on a single page.
Symantec Protection Engine has fewer issues during installations. However, some customers find it confusing to distinguish between the normal proxy and the web proxy because Symantec Protection Engine only controls port 80 and 443, which are HTTP and HTTPS. Because of this limitation, applications or browsers that are not supported sometimes may not work, and certain government sites or other sites may not function. Other national proxies made in Korea and other vendors support all ports. Complexities can arise when customers use the proxy. The Web UI is good and has many improvements, but there are still some things that need enhancement. Price is a significant area for improvement. The pricing is quite expensive, and it is particularly high for regular customers. Many customers are considering other vendors because the price is too high. The Symantec proxy limitation to work only with Symantec products represents another weakness. While it sometimes works with accounts like Okta or SAML, third-party solutions usually do not integrate properly with Symantec. Only Symantec products work with Symantec. It is difficult to assess whether it remains beneficial to use Symantec Protection Engine in terms of costs because the price is very high. Although the product has benefits, the pricing is extremely high. Symantec Protection Engine works very well for huge companies, but when company size is large, network size is also large, requiring a bigger proxy and significantly higher pricing. The cost multiplies based on scale, making it highly effective for Symantec but at multiple times the standard price.
To improve Symantec Protection Engine, I suggest simplifying its integration with other tools, as it is more complex compared to Trend Micro and CrowdStrike. Making the integration process easier would be highly beneficial.
Symantec Protection Engine is designed to deliver comprehensive threat detection and management for businesses. With robust scanning capabilities and real-time protection, it ensures essential security against emerging threats, optimizing IT infrastructure security.Symantec Protection Engine offers a reliable, high-performance threat detection solution that fits well in diverse IT environments. Known for its effective malware scanning and integration flexibility, it supports organizations in...
While I have mentioned many advantages of Symantec Protection Engine, there are areas for improvement, particularly the dashboard features. I find that some features are not available, leading us to rely on third-party solutions like Elastic for dashboard creation. Additionally, the console experience is quite traditional, especially compared to competitors like Carbon Black, which have more visually appealing and informative dashboards. Support from Broadcom is another area needing improvement since it has issues that affect customer experience. Comparing Symantec Protection Engine to other vendors, the primary difference lies in the dashboards, which lack intuitiveness and the comprehensive information that a CXO would expect on a single page.
Blocking and integration are areas that have room for improvement. Regarding pricing, I find it to be cost-efficient.
Symantec Protection Engine has fewer issues during installations. However, some customers find it confusing to distinguish between the normal proxy and the web proxy because Symantec Protection Engine only controls port 80 and 443, which are HTTP and HTTPS. Because of this limitation, applications or browsers that are not supported sometimes may not work, and certain government sites or other sites may not function. Other national proxies made in Korea and other vendors support all ports. Complexities can arise when customers use the proxy. The Web UI is good and has many improvements, but there are still some things that need enhancement. Price is a significant area for improvement. The pricing is quite expensive, and it is particularly high for regular customers. Many customers are considering other vendors because the price is too high. The Symantec proxy limitation to work only with Symantec products represents another weakness. While it sometimes works with accounts like Okta or SAML, third-party solutions usually do not integrate properly with Symantec. Only Symantec products work with Symantec. It is difficult to assess whether it remains beneficial to use Symantec Protection Engine in terms of costs because the price is very high. Although the product has benefits, the pricing is extremely high. Symantec Protection Engine works very well for huge companies, but when company size is large, network size is also large, requiring a bigger proxy and significantly higher pricing. The cost multiplies based on scale, making it highly effective for Symantec but at multiple times the standard price.
To improve Symantec Protection Engine, I suggest simplifying its integration with other tools, as it is more complex compared to Trend Micro and CrowdStrike. Making the integration process easier would be highly beneficial.