Engineer at a tech services company with 51-200 employees
Real User
Jun 27, 2023
One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible. It would be great to have better reporting options in the future. When it comes to future releases, TruView is reaching its end-of-life, so they are not developing or selling it anymore. However, the replacement software from NetScout, called NetScout Engineers One Monitoring Software, is close but more focused on engineering and technical aspects. It would be great if the new software could provide similar views and data representation as TruView, as there are still a few things that our customers would like to see but are missing in the current solution. For example, improvements in data representation.
TruView streamlines data analytics by offering comprehensive features that empower users to efficiently manage and interpret large datasets. It is designed for those who seek precision and depth in their analytics tools.TruView is a versatile analytics tool tailored for expert users who require detailed insights and powerful data processing capabilities. It is crafted to accommodate extensive data volumes, offering flexible integration options and customizable analytics for precise...
We have faced delays in data retrieval and the lack of support due to the product being out of service.
One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible. It would be great to have better reporting options in the future. When it comes to future releases, TruView is reaching its end-of-life, so they are not developing or selling it anymore. However, the replacement software from NetScout, called NetScout Engineers One Monitoring Software, is close but more focused on engineering and technical aspects. It would be great if the new software could provide similar views and data representation as TruView, as there are still a few things that our customers would like to see but are missing in the current solution. For example, improvements in data representation.