Technical Support Analyst at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 16, 2026
Tyk can improve in terms of AI capabilities, and the developer portal could benefit from enhancements such as user onboarding workflows. The developer community could be better, especially compared to peers, and in terms of AI capabilities, I have not heard about AI plugins from Tyk, which most API vendors provide. However, apart from that, the basic API gateway capabilities are good.
In terms of our usage, the main area of concern is that they tend to build enhancements slightly ahead of the considerations for what those enhancements and extensions are. So it could be slightly better communication with the customer base that would be my main issue with them. But as a product, it's very difficult to find any major faults.
We ran it for a while, but then we decided to move away from Tyk, because Tyk's cloud version, the SaaS version, has a significant limitation of limited flexibility, so you can't program very much. If you need anything customized, Tyk's cloud solution isn't for you. On the cloud version allowing customization is something, I'd like to see. I would like the ability to add custom headers to the request. I would like to see customizability included. Most API gateways, in my opinion, lack orchestration capabilities. If they can solve that really well, they will be able to quickly rise to the top of the market.
Solution Architect (Africa Regions) at a financial services firm with 10,001+ employees
Real User
Jul 18, 2019
It is a little bit difficult to evaluate what needs to be improved at this point because we were evaluating the product. It is not the first name that comes to mind when you think of API management, so I guess from a standpoint of evaluation we are at a disadvantage. That said, maybe the automation of processes could possibly be improved but I'm not really sure how it would be different and better than IBM's API Connect. One of the reasons why we tended to favor IBM is because they offer several products that we already use. It's like IBM can connect and can easily be integrated into our existing landscape whereas Tyk is really an entirely new product. They need to come up with products that can help to more easily integrate APIs and provide a standard set of APIs for particular products. Sort of like product integration packs that would simplify deployment.
Tyk provides customizable API management solutions with strong security and traffic management features, appealing to technological enterprises. Its open-source nature ensures adaptability, while competitive pricing supports scalability across multiple industries.Enterprises value Tyk for its flexibility and integration capabilities. Known for robust security and effective traffic control, it offers a unified API view and ensures seamless API integration within various ecosystems. Tyk is...
Tyk can improve in terms of AI capabilities, and the developer portal could benefit from enhancements such as user onboarding workflows. The developer community could be better, especially compared to peers, and in terms of AI capabilities, I have not heard about AI plugins from Tyk, which most API vendors provide. However, apart from that, the basic API gateway capabilities are good.
In terms of our usage, the main area of concern is that they tend to build enhancements slightly ahead of the considerations for what those enhancements and extensions are. So it could be slightly better communication with the customer base that would be my main issue with them. But as a product, it's very difficult to find any major faults.
We would like a better tool for generating documentation for the APIs to be developed.
We ran it for a while, but then we decided to move away from Tyk, because Tyk's cloud version, the SaaS version, has a significant limitation of limited flexibility, so you can't program very much. If you need anything customized, Tyk's cloud solution isn't for you. On the cloud version allowing customization is something, I'd like to see. I would like the ability to add custom headers to the request. I would like to see customizability included. Most API gateways, in my opinion, lack orchestration capabilities. If they can solve that really well, they will be able to quickly rise to the top of the market.
Sometimes when new features are released, they are not immediately stable. It can take a few months for them to catch up completely.
It is a little bit difficult to evaluate what needs to be improved at this point because we were evaluating the product. It is not the first name that comes to mind when you think of API management, so I guess from a standpoint of evaluation we are at a disadvantage. That said, maybe the automation of processes could possibly be improved but I'm not really sure how it would be different and better than IBM's API Connect. One of the reasons why we tended to favor IBM is because they offer several products that we already use. It's like IBM can connect and can easily be integrated into our existing landscape whereas Tyk is really an entirely new product. They need to come up with products that can help to more easily integrate APIs and provide a standard set of APIs for particular products. Sort of like product integration packs that would simplify deployment.
I would like to see some additional features like having some extensions for .NET core because we use it for our back-end language.