Technical Support Analyst at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 16, 2026
While we could not quantify any commercial improvement, developer experience has definitely improved. I would rate Tyk around an eight on a scale of one to ten because I have worked with other API management platforms such as Apigee, Kong, and Azure API Gateway. Compared to Apigee or Kong, I find they excel beyond Tyk, which is the reason for my score. Tyk is deployed in my organization on-premises. For another customer, we spoke with Tyk salespeople, and my experience is that they are supportive and share details effectively. I think Tyk is very flexible and customizable for the internal API gateway, so I definitely recommend it. For external APIs, I would suggest using more mature tools. Tyk is a good product in terms of cost and deployment options. My company has a business relationship with this vendor as partners. My overall rating for Tyk is eight out of ten.
Understand the projected or expected growth rate, the nature of your API usage, and any industry-specific support available from Tyk or its competitors. Some tools are better suited for certain market sectors. Most importantly, focus on the total cost, including anticipated server growth, not just call volume growth. Overall, I would rate the solution an eight out of ten.
I would advise organizations to start small with the solution, and ensure that the configuration is complete before beginning implementation. I would rate this solution an eight out of ten.
If they are considering an API gateway for a straightforward API gateway case, use case, but if they are considering something more, something that an ESB should support, such as orchestration, transformations, flow management, routing, if those are the capabilities that they are requiring, then it is better to avoid using an API gateway and instead go for a more complex solution, like MuleSoft. From my experience, I would rate Tyk a six out of ten.
Our customers are happy with the features and performance, and I have not heard any complaints with respect to technical support. Tyk only has a single product, so the length of time between updates is really short. For example, if there is a change in a security specification then they catch up quickly. Overall, this is a good product but they could improve in terms of stability and performance with new updates that are released. I would rate this solution an eight out of ten.
Solution Architect (Africa Regions) at a financial services firm with 10,001+ employees
Real User
Jul 18, 2019
In rating the product overall, I'll give it a seven out of ten. They could really improve on recognition of their brand name, their marketing and their overall appearance in the market.
Tyk is an open source API Gateway that is fast and scalable, an API management platform featuring an API gateway, analytics, developer portal and dashboard.
Available in three flavours to best suit your architecture and governance. We offer full cloud or on-premises options, and the best of both worlds with our unique hybrid model.
www.tyk.io
While we could not quantify any commercial improvement, developer experience has definitely improved. I would rate Tyk around an eight on a scale of one to ten because I have worked with other API management platforms such as Apigee, Kong, and Azure API Gateway. Compared to Apigee or Kong, I find they excel beyond Tyk, which is the reason for my score. Tyk is deployed in my organization on-premises. For another customer, we spoke with Tyk salespeople, and my experience is that they are supportive and share details effectively. I think Tyk is very flexible and customizable for the internal API gateway, so I definitely recommend it. For external APIs, I would suggest using more mature tools. Tyk is a good product in terms of cost and deployment options. My company has a business relationship with this vendor as partners. My overall rating for Tyk is eight out of ten.
Understand the projected or expected growth rate, the nature of your API usage, and any industry-specific support available from Tyk or its competitors. Some tools are better suited for certain market sectors. Most importantly, focus on the total cost, including anticipated server growth, not just call volume growth. Overall, I would rate the solution an eight out of ten.
I would advise organizations to start small with the solution, and ensure that the configuration is complete before beginning implementation. I would rate this solution an eight out of ten.
If they are considering an API gateway for a straightforward API gateway case, use case, but if they are considering something more, something that an ESB should support, such as orchestration, transformations, flow management, routing, if those are the capabilities that they are requiring, then it is better to avoid using an API gateway and instead go for a more complex solution, like MuleSoft. From my experience, I would rate Tyk a six out of ten.
Our customers are happy with the features and performance, and I have not heard any complaints with respect to technical support. Tyk only has a single product, so the length of time between updates is really short. For example, if there is a change in a security specification then they catch up quickly. Overall, this is a good product but they could improve in terms of stability and performance with new updates that are released. I would rate this solution an eight out of ten.
In rating the product overall, I'll give it a seven out of ten. They could really improve on recognition of their brand name, their marketing and their overall appearance in the market.
I will rate this solution a nine out of ten. If they add extensions for back-end development, I will give a rating of ten.