When evaluating IVR Systems, what aspect do you think is the most important to look for?

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VP Product at PeerSpot

1 Answer

Last answered Apr 21, 2017

Tower lead at a tech services company with 10,001+ employees

Real User

Apr 21, 2017

Queue length accuracy

Search for a product comparison in IVR Systems

Call Agent at Nedbank

Director workforce management at a wellness & fitness company with 5,001-10,000 employees

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Senior Enterprise Solution Consultant at a tech vendor with 1,001-5,000 employees

Senior Cx 1 Developer at a financial services firm with 5,001-10,000 employees

Senior Manager, Contact Center Technology at a financial services firm with 10,001+ employees