it_user469626

IT Service Manager at a transportation company with 1,001-5,000 employees
Has 10+ Years Of Experience

Badges

55 Points9 Years

User Activity

Almost 10 years ago

Contributed a review of Micro Focus Service Anywhere [EOL]: Provides easier access to data for reporting.

Experience

Reviews

Almost 10 years ago

Micro Focus Service Anywhere [EOL]

Provides easier access to data for reporting.

About me

I am working in Aer Lingus on Incident Mangement, Service Level Management and Business Continuity/Disaster Recovery Process. I am also implementing HP Service Anywhere ITSM tool for incident, problem, change, request management, request fulfilment through a user portal and CMDB.

Specialties: IT Service management and IT project management, ServiceNow and Service Anywhere development and implementation.

Education

University College Dublin
ITIL