Our use cases are related to LeanIX for conceptual data models, and then we moved over to Ardoq for license agreements or something because it was cheaper.
What is our primary use case?
How has it helped my organization?
Overall, it covers what our enterprise architect wants.
What needs improvement?
It doesn't seem good for data modeling. So, I would like to see some features related to that in future releases.
For how long have I used the solution?
We have been using this solution for six months. We've gone recently through a proof of concept, so it's in the early stages.
What do I think about the stability of the solution?
It is a stable solution. No complaints at the moment. It's a new thing, and we're still figuring it out.
What do I think about the scalability of the solution?
We're not a very big company, so it should be sufficient. We have around 50 end users using this solution in our company.
How are customer service and support?
We pay for extended support, and they seem to be great.
The customer service and support are pretty good and very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used LeanIX. We switched because there was a change of staff, and it was cost-driven. LeanIX wasn't working for us anymore.
How was the initial setup?
Our deployment model is on the cloud. For externally hosted applications, we use AWS. Internally, we use Azure because it's easier with Active Directory.
What about the implementation team?
We employed consultants from Ardoq for the deployment.
What other advice do I have?
Overall, I would rate it around six out of ten. The training environment wasn't very intuitive, but maybe with more use, it will get better.
We need to learn to navigate it. So, there is a potential learning curve in this tool. I use it once in a blue moon, and not very frequently because I have not found it very intuitive.
Which deployment model are you using for this solution?
Public Cloud


