BSI CRM, based on open standards, Java and service-oriented architecture, offers CRM software that convinces on all levels, whether in sales, marketing, the contact center or at the checkout counter: process for process, function for function, end device for end device. BSI CRM is differentiated and uncomplicated. CRM software offers powerful functions for any process and any user group, which can be extended module for module. And in such a way that each user has precisely the data and tools at hand that are relevant for the job to be done.
As of October 2025, the mindshare of BSI in the CRM Customer Engagement Centers category
stands at 3.2%, down from 7.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Customer Engagement Centers Market Share Distribution
