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CallMiner Eureka Reviews

Vendor: CallMiner
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    What is CallMiner Eureka?

    Speech analytics and pervasive call center performance management solution for large and small contact centers.

    CallMiner Eureka mindshare

    As of January 2026, the mindshare of CallMiner Eureka in the Speech Analytics category stands at 17.9%, down from 27.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Speech Analytics Market Share Distribution
    ProductMarket Share (%)
    CallMiner Eureka17.9%
    NICE Interaction Analytics28.8%
    NICE Sales Performance Management23.8%
    Other29.5%
    Speech Analytics

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    Learn more about CallMiner Eureka

    CallMiner Eureka was previously known as Eureka.

    CallMiner Eureka customers

    TradeGlobal, British Gas, Defender Direct, State Collection Service

    Product Categories

    Product Categories
    Speech Analytics

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