Compare Adobe vs Cohesity

Adobe

Based on 206 reviews.

Cohesity

Based on 93 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Audience Manager

Princess Cruises, Sky UK, WestJet

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

Adobe Workfront

11 reviews

Adobe Commerce

8 reviews

Adobe Experience Manager

12 reviews

Cohesity DataProtect

11 reviews

Cohesity Data Cloud

8 reviews

Cohesity SpanFS

0 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris French
Manager, Enterprise Workfront Team at a financial services firm
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Andrew Christodoulou
Principal Product Manager at a manufacturing company
There are two separate companies that I've worked with. One was part of an off-price fashion marketplace when Adobe...
Read full review of Adobe Commerce »
Somnath-Shelke
Tech Architect at a tech vendor
My main use case for Adobe Web Experience Management is for static websites. Recently, it has been started for...
Read full review of Adobe Web Experience Management »
Anonymous User
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company
Adobe Experience Manager is being used for website development and app PWA developments. It is also used in multiple...
Read full review of Adobe Experience Manager »
Lavanya Prasanna Kumar
System Consultant
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for...
Read full review of Adobe Sign »

Review 1 of 5

Shiva Kinnera
Technical Lead at a consultancy
When I worked in Cognizant, I supported a project using Cohesity Data Cloud and the Cohesity backup tool. I installed...
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers typically use Cohesity DataProtect for backup and restoration solutions. We are partners, not end...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at a tech vendor
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

Robert Criscione
Senior Director, Global Design / Marketing Operations at a manufacturing company
The customer service was mostly on and off, Some days, I received faster and better responses, compared to lesser and...
Read full review of Adobe Workfront »
Michela Bruna
Ux designer & content strategist at a energy/utilities company
I have not contacted technical support.
Read full review of Adobe Experience Manager Mobile [EOL] »
Viraj Bankar
Senior Consultant at a consultancy
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
Vishu Aggarwal
Freelance Corporate Trainer at a non-tech company
Whenever we had any issues, we got to Adobe Forums. There, we receive answers.
Read full review of Adobe Flash [EOL] »
Harish Dasa
Delivery Manager at a tech services company
I rate the solution’s technical support a seven to eight out of ten.
Read full review of Adobe Commerce »
Md Ariful Islam
Application Engineer at a tech vendor
I don't need any support from Adobe, so I don't have any experience with it.
Read full review of Adobe Commerce »
Sreenu Kumar
Consultant at a consultancy
During the design discovery phase, we encounter situations where there are product limitations but customer needs...
Read full review of Adobe Workfront »
Syed Hasan
Specialist Leader at a consultancy
I don't have much experience with them. We contact them only when something isn't working as expected out of the box....
Read full review of Adobe Web Experience Management »
Puneeth Babu
Senior Technical Consultant at a tech services company
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
RakibulIslam
Sr. Software Engineer at a tech vendor
I can give a good rating to the technical support since they have been creating a lot of templates, like the best...
Read full review of Adobe ColdFusion »
PradeepKumar25
Associate Manager at a tech vendor
I didn't have the opportunity to interact with the technical team because I was on the frontend. The backend and data...
Read full review of Marketo »
Andy Sibley
Workfront Consultant at a tech vendor
There has been a shift since Adobe purchased Adobe Workfront in 2019-2020. There has been a gradual shift where in...
Read full review of Adobe Workfront »
Nitish Lamba
Technology Lead at a consultancy
While Adobe's support team generally addresses critical issues quickly, I've found their support to be not very...
Read full review of Adobe Target »
Anonymous User
IT Admin at a logistics company
Customer Service: They are really helpful. They are experts in their product and they will immediately identify when...
Read full review of Adobe Workfront »
Monvick Teja
N\A at a consultancy
I have contacted the customer service in a recent block that I faced with the AWS launch.
Read full review of Adobe Target »
Anonymous User
Owner of Ace Learning and Consulting
A 10 out of 10.
Read full review of Adobe Connect »
Anonymous User
Quality and Office Manager at a tech consulting company
Good. Though it is not so easy to obtain your specific answer, but in the end, you are directed to the right solution.
Read full review of Adobe Workfront »
Lavanya Prasanna Kumar
System Consultant
The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially...
Read full review of Adobe Sign »
Anonymous User
Business Technology Manager at a government
Support is quite good. It has been top-notch.
Read full review of Adobe Sign »
Anonymous User
Technical Architect at a consumer goods company
I have no issues with the tool’s tech support.
Read full review of Adobe Commerce »
Anonymous User
Director of Project Management at a tech company
Customer Service: Excellent, very timely attention to urgent issues. Technical Support: Excellent, always had the...
Read full review of Adobe Workfront »
Anonymous User
Marketing Campaign Manager
Customer service is prompt, friendly, and generally helpful.
Read full review of Marketo »
Anil Dhull
Founder at a tech services company
Technical support is good. We can call our technical support and we can open our case in the community.
Read full review of Marketo »
Anonymous User
MAP ETL Developer at a tech services company
I've never contacted Marketo technical support.
Read full review of Marketo »
Ashwini N
Manager at a computer software company
I've contacted Adobe Target support a few times, mostly regarding feature limitations or questions. They have been...
Read full review of Adobe Target »
Anonymous User
Executive Director, Marketing Gastroenterology at a pharma/biotech company
I've never used technical support. I am not sure how helpful or responsive they are when you need assistance.
Read full review of Adobe Sign »
Bryson Heath
Data Analyst at a tech services company
The customer support team has been very supportive throughout.
Read full review of Adobe Workfront »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
I have personally never contacted the Adobe technical support or customer service team so I cannot comment on it.
Read full review of Adobe ColdFusion »
Manjunatha OK
Marketo Consultant at a tech company
Their technical support gives you just the basic support. If you need more or in-depth information, you can approach...
Read full review of Marketo »
Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
Read full review of Adobe Workfront »

Review 1 of 30

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at a educational organization
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
StewartSJ3
Network Engineer at a healthcare company
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly....
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at a recreational facilities/services company
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Drew Nelson
Senior Director Of Operations at a comms service provider
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at a comms service provider
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
The technical support is just awesome. They are top notch. There were a couple of bugs that we came across on some...
Read full review of Cohesity Data Cloud »
Anonymous User
Datacenter Management at a tech services company
Superior!
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at a university
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at a tech company
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at a computer software company
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at a healthcare company
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at a aerospace/defense firm
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at a tech services company
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Idar Stilluf Karlsen
IT Infrastructure Engineer at a tech services company
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at a renewables & environment company
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
System Engineer at a hospitality company
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Mysura Reddy
Sr. Engineer at a retailer
So far, I haven't contacted technical support for Cohesity Data Cloud. We have some third-party vendors for support,...
Read full review of Cohesity Data Cloud »

Review 1 of 30

Technical Support

No Data Available

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