Compare Cloudflare vs Everbridge

Cloudflare

Based on 131 reviews.

Everbridge

Based on 82 reviews.

Latest Research

Buyer's Guide

CloudFloorDNS Enterprise DNS vs. Cloudflare

September 2026

CloudFloorDNS Enterprise DNS vs. Cloudflare

Updated: September 2026

Buyer's Guide

CloudFloorDNS Enterprise DNS vs. Cloudflare

September 2026

Cloudflare vs. CloudFloorDNS Enterprise DNS

Updated: September 2026

Sample Customers

Cloudflare

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

CloudFloorDNS Enterprise DNS

Rhapsody, Napster, Everbridge, Voiply, ZVOX, Tivoli Audio, iModules, VOIP Innovations

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

5 reviews

Cloudflare One

4 reviews

xMatters

0 reviews

Everbridge IT Alerting

0 reviews

Everbridge Mass Notification

10 reviews

Top Industries

Comms Service Provider

10%

Construction Company

10%

Financial Services Firm

Outsourcing Company

Financial Services Firm

12%

Outsourcing Company

11%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Dean-Robinson
Sr. Developer at a media company
The primary purpose of the solution is to manage callouts to support staff for groups based on incidents created by...
Read full review of xMatters »
Anonymous User
Senior Director Protection & Resilience, Deputy Information Security Officer at a consultancy
My main use case for Everbridge Mass Notification is for emergency communications notifications for employees.A...
Read full review of Everbridge Mass Notification »
TimWhite
Assistant Director Emergency Preparedness at Prime Healthcare Services
We use it for mass notifications in the event of a large-scale incident that's going to impact a number of...
Read full review of Everbridge Control Center »
Anonymous User
Crisis Management Director at a healthcare company
Currently, we use it for two different things. One is from an intel perspective where, within VCC, we have the assets...
Read full review of Everbridge IT Alerting »

Review 1 of 4

Customer Service

Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
M.A. Faisal
General Manager at bKash Limited
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to contact them. I haven't called...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Zubair Ali
Senior Network and Security Expert at a financial services firm
Cloudflare's customer support is good; although we have not opened many cases, their customer support has been good...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
Jignesh Lapkamna
IT Manager at a consumer goods company
Customer support is good from Cloudflare. However, we have not observed many issues with Cloudflare, so we did not...
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »

Review 1 of 30

Nikita Chandapur
Software QA Analyst at ViaSat
I have not contacted them myself, and I don't know if my company had to do it.
Read full review of xMatters »
Anonymous User
Incident and Major Incident Manager at Brinks Incorporated
They have been wonderful. They are great, and they helped me with everything. They are very knowledgeable about my...
Read full review of xMatters »
Anonymous User
Associate Director of Emergency Management at a university
The customer support is excellent, and we're delighted by how quickly they respond. We recently had a minor issue,...
Read full review of Everbridge Mass Notification »
Bhavani Ambadapudi
Recent Graduate at Robert Morris University
I have not interacted much with the customer support team because any issue we had was dealt with by the director of...
Read full review of Everbridge Mass Notification »
Neeta Shetti
Senior Analyst at a retailer
We would like the tech support to have better response times. Since we are looking at going global, they have told us...
Read full review of Everbridge IT Alerting »
Anonymous User
Manager at a transportation company
We don't have that many problems with Everbridge. The couple of times I've had to engage with tech support they've...
Read full review of Everbridge IT Alerting »
Anonymous User
Sr Systems Administrator at a pharma/biotech company
Tech support is excellent; very responsive and they provide good follow-up.
Read full review of Everbridge IT Alerting »
Anonymous User
Service Delivery Coordinator at a computer software company
Their support is exemplary. I would rate them a 10 out of 10 or even higher. In 20 years in IT, without a shadow of a...
Read full review of xMatters »
Anonymous User
Protective Services Manager at a government
The technical support is good; everyone has been very happy with their responses and materials. There is also an...
Read full review of Everbridge Mass Notification »
Anonymous User
Infrastructure Analyst at a financial services firm
Their support is excellent. They always respond quickly. If you need to call them up and get an immediate answer, you...
Read full review of xMatters »
Anonymous User
ITSM Process Manager at a financial services firm
The tech support is great. They're almost always able to solve my issues pretty quickly.
Read full review of Everbridge IT Alerting »
Milton Williamson
Data Center Manager at PVH Corp.
We used their consultant, Brandy, in the beginning. Then we started using technical support for lockout issues. What...
Read full review of Everbridge IT Alerting »
Anonymous User
Senior Director Of Protection And Resilience at a non-tech company
The customer support for Everbridge Mass Notification is best in class.
Read full review of Everbridge Mass Notification »
Anonymous User
Operations Support at a legal firm
We reached out to our account rep a few times, but we never had a problem we had to escalate to customer support. The...
Read full review of Everbridge Mass Notification »
Anonymous User
Director Of Operation Risk Management at a financial services firm
My biggest compliment is we have great account management people that help us out. We have been able to turn the tool...
Read full review of Everbridge IT Alerting »
Anonymous User
Instructional Technologist at a university
I rate Everbridge support a nine out of ten. I haven't used technical support much, but our account manager is...
Read full review of Everbridge Mass Notification »
Anonymous User
Platform Architect at a financial services firm
I would definitely rate them a nine out of ten.
Read full review of xMatters »
David Paul
Lead Pipeline Designer/GIS Specialist at a consultancy
Tech support is excellent. They are very responsive. We are able to reach them very quickly. On a scale of one to 10,...
Read full review of Everbridge IT Alerting »
Anonymous User
Public Information Officer at a government
I've contacted their tech support. They're relatively easy to get hold of. I've reached out to them at night, and...
Read full review of Everbridge Mass Notification »
Erik Shannon
Senior Manager of Technology Operations at a retailer
The technical support is very good. They are very quick to respond. I know some of their guys on a first name basis,...
Read full review of xMatters »
Anonymous User
Director
The technical support is excellent. They routinely answer problems on the first call.
Read full review of Everbridge IT Alerting »
Anonymous User
Sr. Manager & Product Owner at a transportation company
I've used tech support a couple of times. I have worked with support before, to change permissions and roles that we...
Read full review of xMatters »
Anonymous User
IT Applications Specialist at a healthcare company
I haven't personally had any problems with the technical support.
Read full review of Everbridge Mass Notification »
Anonymous User
ITSM Tools Lead at a energy/utilities company
Support has been great. They responded very quickly to all the support cases that I have submitted.
Read full review of xMatters »
EngineerNH
Network Engineer at Walsh Brothers, Inc.
Great, never made a call but the helpdesk was easy, and a rep responded rather quickly.
Read full review of CloudFloorDNS Enterprise DNS »
Anonymous User
Senior Crisis Consultant at a manufacturing company
I'd rate Everbridge's support an eight out of ten.
Read full review of Everbridge IT Alerting »
Chris Quinlan
Director Of Service Operations at Finastra
The technical support is excellent. They certainly have different layers of support based on what you need and what...
Read full review of Everbridge IT Alerting »
Anonymous User
Director, Information Services at LINARO LTD
The staff for xMatters is brilliant. When we first started using xMatters we were on their free plan. The great thing...
Read full review of xMatters »
Anonymous User
Office of the CIO, Service Excellence at a agriculture
Their first-line tech support is good, but I think their method of providing support deserves some very real...
Read full review of Everbridge IT Alerting »
Rohan Samudre
Staff Platform System Admin at BMC Software, Inc.
The technical support team is really helpful. They know what we are asking and what we are looking for. They don't...
Read full review of xMatters »

Review 1 of 30

Technical Support

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