Compare Cloudflare vs Everbridge

Cloudflare

Based on 131 reviews.

Everbridge

Based on 73 reviews.

Latest Research

Buyer's Guide

CloudFloorDNS Enterprise DNS vs. Cloudflare

April 2026

CloudFloorDNS Enterprise DNS vs. Cloudflare

Updated: April 2026

Buyer's Guide

CloudFloorDNS Enterprise DNS vs. Cloudflare

April 2026

Cloudflare vs. CloudFloorDNS Enterprise DNS

Updated: April 2026

Sample Customers

Cloudflare

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

CloudFloorDNS Enterprise DNS

Rhapsody, Napster, Everbridge, Voiply, ZVOX, Tivoli Audio, iModules, VOIP Innovations

Popular Solutions

Cloudflare

10 reviews

Cloudflare Web Application Firewall

10 reviews

Cloudflare One

5 reviews

xMatters

0 reviews

Everbridge IT Alerting

1 reviews

Everbridge Mass Notification

1 reviews

Top Industries

Comms Service Provider

10%

Financial Services Firm

10%

Construction Company

Computer Software Company

Financial Services Firm

14%

Manufacturing Company

Performing Arts

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Chris Saenz
System engineer at Azusa Pacific University
I work for a university and we use Everbridge for mass notifications for either emergencies or regional events that...
Read full review of Everbridge Mass Notification »
Anonymous User
Infrastructure Analyst at a financial services firm
When we purchased the product, the main reason was that when an out-of-hours issue occurred, our command center teams...
Read full review of xMatters »
TimWhite
Assistant Director Emergency Preparedness at Prime Healthcare Services
We use it for mass notifications in the event of a large-scale incident that's going to impact a number of...
Read full review of Everbridge Control Center »
Anonymous User
Head of Business Continuity & Resilience at a manufacturing company

Read full review of Everbridge IT Alerting »

Review 1 of 4

Customer Service

Amr Kassem
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Sourabh Pardhi
Senior Information Security Analyst at Everbridge
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Thiago Ribeiro
System Analyst at Infrasat
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Anonymous User
Retired engineer at a financial services firm
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Anonymous User
VP/Director of IT at a tech vendor
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Anonymous User
Works at bitmart
The technical support is good.
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »

Review 1 of 30

Chris Saenz
System engineer at Azusa Pacific University
We've gotten pretty good technical support. We haven't engaged with them for anything super complex. Over the last...
Read full review of Everbridge Mass Notification »
Nikita Chandapur
Software QA Analyst at ViaSat
I have not contacted them myself, and I don't know if my company had to do it.
Read full review of xMatters »
Joseph Yin
Business Applications Analyst at a comms service provider
xMatters doesn't own our content. They provide support activity, assisting our users in configuration, but xMatters...
Read full review of xMatters »
Chris Quinlan
Director Of Service Operations at Finastra
The technical support is excellent. They certainly have different layers of support based on what you need and what...
Read full review of Everbridge IT Alerting »
Anonymous User
Director Of Operation Risk Management at a financial services firm
My biggest compliment is we have great account management people that help us out. We have been able to turn the tool...
Read full review of Everbridge IT Alerting »
Nicola Ayonoadu
Senior Service Delivery Manager at Telegraph Media Group
I've never had a problem with xMatters, per se. The only thing for which we contact xMatters is if we're trying to...
Read full review of xMatters »
Ruben Boiardi
IT Consultant at SELF
Everbridge's tech support was really excellent. They were on the ball, they had answers to our questions. They made...
Read full review of Everbridge IT Alerting »
Neeta Shetti
Senior Analyst at a retailer
We would like the tech support to have better response times. Since we are looking at going global, they have told us...
Read full review of Everbridge IT Alerting »
Anonymous User
Director - IT at a tech consulting company
Everbridge's tech support is amazing. I've been in IT for the last 20 years and I've had a lot of interaction with a...
Read full review of Everbridge IT Alerting »
Anonymous User
Engineer at a financial services firm
Their tech support is pretty good. There is an online account where you submit everything online. The user interface...
Read full review of xMatters »
Anonymous User
Director at a retailer
Technical support is very responsive. We have needed assistance building forms and have always received prompt and...
Read full review of xMatters »
Rajvir Bhambra
Major Incident Support Manager at Telefónica
The customer success managers have helped us to solve problems.
Read full review of xMatters »
Anonymous User
Sr. Manager & Product Owner at a transportation company
I've used tech support a couple of times. I have worked with support before, to change permissions and roles that we...
Read full review of xMatters »
Anonymous User
Marketing and Channel Data Manager at a university
I rate Everbridge support a ten out of ten. They've always been responsive to tickets or feature requests. I have...
Read full review of Everbridge Mass Notification »
Anonymous User
Development Manager at a non-profit
I would give them an excellent rating. They've been extremely responsive and always work an issue until it's fully...
Read full review of xMatters »
Anonymous User
Manager - Situational Awareness Engineering at a transportation company
Their support is awesome. If I have a question I can always ask. Also the account owners and the sales engineers are...
Read full review of xMatters »
Anonymous User
Tools Engineer at a energy/utilities company
On-Demand technical support is excellent. They are quick to respond and resolve any issue.
Read full review of xMatters »
Anonymous User
Senior Manager, IT Operations at a hospitality company
Technical support is helpful.
Read full review of Everbridge IT Alerting »
Sam M Cohen
Lead Consultant, Owner and Founder at a tech consulting company
I would say that their support is above average, although not exceptional. It depends, in part, on who you were...
Read full review of xMatters »
Anonymous User
Principal Program Manager at a energy/utilities company
I rate xMatters support 10 out of 10. I've never contacted xMatters support, but I think it's good. I've had regular...
Read full review of xMatters »
Anonymous User
IT Applications Specialist at a healthcare company
I haven't personally had any problems with the technical support.
Read full review of Everbridge Mass Notification »
EngineerNH
Network Engineer at Walsh Brothers, Inc.
Great, never made a call but the helpdesk was easy, and a rep responded rather quickly.
Read full review of CloudFloorDNS Enterprise DNS »
Anonymous User
Operations Support at a legal firm
We reached out to our account rep a few times, but we never had a problem we had to escalate to customer support. The...
Read full review of Everbridge Mass Notification »
Rohan Samudre
Staff Platform System Admin at BMC Software, Inc.
The technical support team is really helpful. They know what we are asking and what we are looking for. They don't...
Read full review of xMatters »
Anonymous User
Assoc Dir. Service Management and Standards at a tech services company
The customer service is quite responsive. They are quick to answer your calls or emails. They do provide good...
Read full review of xMatters »
Anonymous User
Senior Principal Engineer, Network Systems at a comms service provider
They answered my questions. It was more of a knowledge-type inquiry, not necessarily a problem, but we rarely have to...
Read full review of Everbridge IT Alerting »
Anonymous User
Director, Information Services at LINARO LTD
The staff for xMatters is brilliant. When we first started using xMatters we were on their free plan. The great thing...
Read full review of xMatters »
Anonymous User
Crisis Management Director at a healthcare company
Their support is good. I would rate them an eight out of ten.
Read full review of Everbridge IT Alerting »
Anonymous User
Head of Business Continuity & Resilience at a manufacturing company
Reaching the technical support team is sometimes very easy, and other times, it takes a little time.
Read full review of Everbridge IT Alerting »
Anonymous User
Protective Services Manager at a government
The technical support is good; everyone has been very happy with their responses and materials. There is also an...
Read full review of Everbridge Mass Notification »

Review 1 of 30

Technical Support

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