ServiceNow Software and Solutions

We are thinking of purchasing ServiceNow for our business. Beyond the license and service cost of ServiceNow, what is the added cost in professional services, ongoing development, and customizations, etc.?  What is the added cost per dollar ACV? For example, is it 10% on top? 30%?&...

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it_user1143600Giving PS % against license subscription costs is not possible without knowing… more »

Jeevan ChaukarSince ServiceNow totally varies their rates depending on customer geography,… more »

RahulPriyadarshyUpgrade is seamless and with very less problem if I compare with Other Product… more »

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 28 2026

What advice do you have for others considering ServiceNow Now Platform?

If you were talking to someone whose organization is considering ServiceNow Now Platform, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 28 2026

What is your primary use case for ServiceNow Now Platform?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 28 2026

What needs improvement with ServiceNow Now Platform?

Please share with the community what you think needs improvement with ServiceNow Now Platform.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 28 2026

What needs improvement with ServiceNow Discovery?

Please share with the community what you think needs improvement with ServiceNow Discovery.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 28 2026

What is your primary use case for ServiceNow Discovery?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Jul 28 2026

What advice do you have for others considering ServiceNow Discovery?

If you were talking to someone whose organization is considering ServiceNow Discovery, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 12 2026

What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Jul 12 2026

What needs improvement with ServiceNow Strategic Portfolio Management?

Please share with the community what you think needs improvement with ServiceNow IT Business Management.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 12 2026

What is your primary use case for ServiceNow Strategic Portfolio Management?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Jul 12 2026

What advice do you have for others considering ServiceNow Strategic Portfolio Management?

If you were talking to someone whose organization is considering ServiceNow IT Business Management, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

May 12 2026

What advice do you have for others considering ServiceNow?

If you were talking to someone whose organization is considering ServiceNow, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

May 12 2026

What is your primary use case for ServiceNow?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

May 12 2026

What needs improvement with ServiceNow?

Please share with the community what you think needs improvement with ServiceNow.

What are its weaknesses? What would you like to see changed in a future version?

Chaithra Y RWhat could be improved in ServiceNow is the response time or loading time. It's… more »

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

May 12 2026

What is your experience regarding pricing and costs for ServiceNow?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can about ServiceNow so you can help your peers.

Julia Miller

PeerSpot

May 10 2026

What is your primary use case for ServiceNow Security Operations?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

May 10 2026

What is your experience regarding pricing and costs for ServiceNow Security Operations?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

May 10 2026

What needs improvement with ServiceNow Security Operations?

Please share with the community what you think needs improvement with ServiceNow Security Operations.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

May 10 2026

What advice do you have for others considering ServiceNow Security Operations?

If you were talking to someone whose organization is considering ServiceNow Security Operations, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

What is your primary use case for ServiceNow IT Operations Management?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

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