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What is UTIL360?

UTIL360 mindshare

As of February 2026, the mindshare of UTIL360 in the Customer Experience Management category stands at 0.7%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
UTIL3600.7%
Genesys Cloud CX3.6%
Salesforce3.1%
Other92.6%
Customer Experience Management

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