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Acronis Cyber Cloud Reviews

Vendor: Acronis
4.2 out of 5
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What is Acronis Cyber Cloud?

Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.

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Buyer's Guide
MSP Backup
July 2025
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Helped 866,218 peers since 2012

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Acronis Cyber Cloud mindshare

As of August 2025, the mindshare of Acronis Cyber Cloud in the MSP Backup category stands at 1.8%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
MSP Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Cloud1.8%
N-able Cove Data Protection22.8%
MSP360 Backup15.9%
Other59.5%
MSP Backup
 
 
Key learnings from peers

Valuable Features

Acronis Cyber Cloud integrates security, backup, disaster recovery, and patch management into a unified dashboard. Its data encryption and ransomware protection ensure strong cybersecurity. Features like multi-tenant architecture and ease of navigation enhance manageability. It provides seamless integration with vendors like Microsoft and SAP, offering comprehensive data protection. Its simplicity in configuration, support, and pricing make it highly attractive for cloud backups. Users appreciate its comprehensive protection plan, preventing the need for separate applications.
  • "The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
  • "The assurance that we are always protected and backed up is a significant benefit."
  • "With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."

Room for Improvement

Users express concerns about Acronis Cyber Cloud's delayed support and high pricing in India. Download speed from cloud backups is slow, requiring more bandwidth. The interface, particularly cloud configuration, needs simplification with improved navigation. Direct OEM support is preferred over the current ticketing system. Users request sandboxing features for server attacks and support for legacy storage solutions like tape. Implementing a secondary backup location other than the cloud is also desired for better functionality.
  • "The interface could be improved, especially the cloud configuration, which currently has many tabs."
  • "Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
  • "Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."

Pricing

Acronis Cyber Cloud's advanced version is priced at approximately 35,000 Indian rupees. Users find it reasonable with ratings of eight to nine out of ten. Licensing costs for Microsoft products can be challenging, with Business Premium offering more services including cybersecurity features. However, this requires a higher investment, which can be difficult for organizations. Including basic security features in standard licenses may encourage more investment in Microsoft products.
  • "The current price for the advanced version is approximately 35,000 Indian rupees."

Popular Use Cases

They use Acronis Cyber Cloud for cloud-to-cloud backup of Office 365. It serves file server backup with Acronis Cloud Storage as the second destination. Laptop and business data storage, core server backups, and disaster recovery tests are included. Database storage needs, monitoring tasks for data backup, and analyzing data usage are also addressed. A focus is placed on supporting customers with backup scheduling, site lists, and cloud integration.

Service and Support

Acronis Cyber Cloud customer service and support generally receive positive ratings, with some rating it a seven or eight out of ten. Support is often described as prompt and proactive, particularly during complex cases, although some mention occasional slow response times. Many users find the electronic support resources useful, with sufficient articles provided. Some customers did not experience direct support interaction, while others desire improved service, considering the cost of resources.

Deployment

Users find Acronis Cyber Cloud's initial setup of moderate difficulty, with essential IT networking knowledge easing the process. Training, certification, and webinars aid in mastering techniques. Deployment on the cloud is swift, involving account configuration and scheduling. Users describe management and policy creation as straightforward, taking minutes. Configuring on platforms like Microsoft Azure is easy, requiring minimal effort, thanks to Acronis's detailed knowledge base.

Scalability

Acronis Cyber Cloud is praised for its high expandability, receiving strong ratings from users. Most users find it easily adaptable, with capabilities for instant scaling by adding resources or users. Its flexibility due to hybrid deployment is noted positively, leading to impressive feedback. Organizations appreciate the option to scale up according to their requirements, making it a popular choice for those needing adaptable infrastructure solutions. Users consistently commend its capacity to expand efficiently and effectively.

Stability

Acronis Cyber Cloud is considered stable with ratings between eight and ten. It efficiently supports medium to large businesses, despite its complexity and high resource usage, especially in RAM. Users appreciate its stability, although smaller businesses might find it less suitable due to its comprehensive features. Multiple stability ratings highlight its reliability, making it a favored choice among larger enterprises needing diverse security features.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
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Learn more about Acronis Cyber Cloud

Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.

What are the key features of Acronis Cyber Cloud?
  • Backup and Recovery: Ensures data protection and enables recovery in case of data loss incidents.
  • Advanced Threat Protection: Offers real-time protection against cyber threats with integrated security measures.
  • Scalable Solutions: Adapts to business growth with flexible deployment options and cloud backup services.
  • Centralized Management: Simplifies data management through a unified interface for ease of use.
What are the potential benefits of using Acronis Cyber Cloud?
  • Enhanced Data Security: Protects critical data, reducing risk and downtime from external threats.
  • Cost Efficiency: Offers a cost-effective solution for managing IT resources with scalable options.
  • Business Continuity: Ensures uninterrupted business operations through reliable disaster recovery solutions.
  • Streamlined IT Management: Facilitates easy data management, reducing complexity and improving efficiency.

Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.

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Acronis Cyber Cloud Reviews Summary
Author infoRatingReview Summary
Information Technology Administrator at a manufacturing company with 51-200 employees4.0I use Acronis Cyber Cloud for laptop backups and business data protection, enjoying its security against cyber threats and user-friendly interface. However, data download speeds are slow, and direct OEM support would improve efficiency.
Enterprise Support Specialist at teamone technologies pvt ltd5.0I've installed Acronis Cyber Cloud for file server backup with AWS, finding its reporting, vulnerability scanning, ransomware protection, and encryption features effective. Despite switching from Veritas due to complexity, I consider sandboxing a necessary improvement for better attack response.
IT Specialist at Ramton Technologies Pvt Ltd4.0In our operations, Acronis Cyber Cloud's simple configuration and data encryption provide strong security. It's more manageable and cost-effective than Veritas, though the interface could use improvement with the cloud configuration needing fewer tabs for better navigation.
Solutions Engineer at Sagesoft Solutions, Inc.4.0I use Acronis Cyber Cloud to back up our core servers and test disaster recovery. Its all-in-one protection plans and user-friendly setup are valuable, although I wish it supported legacy storage solutions beyond on-premises options.
Network Security Engineer at Peritas IT Solutions4.0In our small business, partnering with Acronis has been beneficial for backup and integration services, despite occasional support delays. Acronis offers a unified dashboard with various integrations, consistently innovating in areas like security and disaster recovery.
Director at Lighthouse Solutions3.5No summary available